FAQs & Troubleshooting
Popular |
171 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 3My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 5The printer status is Offline or Paused.
- 6Does NC-2200w work with Windows Vista?
- 7How do I perform a factory reset?
- 8How to identify your Operating System (OS).
- 9Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 10What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 11How can I change the IP address?
- 12I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 13How do I factory reset the print server?
- 14The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 15Functions supported in the Windows 7 built-in drivers
- 16How do I monitor the status of the printer?
- 17Using the PING command to troubleshoot problems.
- 18How do I install additional memory?
- 19The printed letters are slanted, positioned incorrectly.
- 20The machine does not print anything.
- 21What driver package format is supported by my Linux distribution?
- 22I cannot save a file downloaded from the Brother support website (For Windows)
- 23Change the printer driver settings (Windows/macOS)
- 24What kind of USB cable should I use?
- 25What is the BRAdmin Professional software used for?
- 26My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 27The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 28Windows 10 Support Information
- 29Download a file from the "Downloads" section and save it to Windows 8 computer.
- 30I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 31The paper is skewed when it's printed.
- 32What is the BROWNIE software?
- 33My Brother machine misfeeds paper.
- 34Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 35How can I change the IP address using the ARP and PING commands?
- 36Uninstall the drivers. (Mac OS X 10.5)
- 37I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 38Printouts have a curl or wave.
- 39Can I use non-Brother or third party supplies with the Brother machine?
- 40What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 41Print on envelopes.
- 42Pre-Required Procedures (Linux)
- 43I cannot print from my computer via USB.
- 44Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 45Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 46I cannot install Brother drivers on Debian 10 or later (Linux)
- 47Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 48I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 49I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 50Delete print jobs from the print queue.