FAQs & Troubleshooting
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341 Results
- 1How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 2Mat, Cutting Blade and Material Combinations
- 3How to Activate the Calligraphy Kit
- 4Downloading Optional Design Pattern Collection (My Collection Function)
- 5List of Error Messages for CanvasWorkspace (Others)
- 6Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 7How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 8List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 9How to Use the Roll Feeder Function [Video]
- 10If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 11What should I do if the scanned and cut positions are misaligned?
- 12Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 13How to Use the Roll Feeder 2 Function [Video]
- 14Support OS Information about ScanNCut Link Plug-in for Adobe® Illustrator®
- 15Can a pattern for the roll feeder be created with CanvasWorkspace(Web)?
- 16How to Activate a Premium Function on CanvasWorkspace for PC [Video]
- 17How to use Standard Cut Blade Holder and Deep Cut Blade Holder
- 18[Cutting machine users] The button on the upper right in the screen of "Retrieve Data" is not available
- 19Can paper be cut with the thin fabric auto blade (beige)?
- 20How to Activate a Pattern Collection on CanvasWorkspace for PC [Video]
- 21E02002 appears on the computer screen.
- 22List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 23How to Use the Enhanced Image Tracing on CanvasWorkspace for PC [Video]
- 24E02003 appears on the computer screen.
- 25E02001 appears on the computer screen.
- 26Scanning a Background Image (Background Scanning).
- 27Data cannot be saved to the machine
- 28The pattern transferred from the Artspira app does not appear on the screen of the machine
- 29Cutting with the Rotary Auto Blade [Video]
- 30E11010 appears on the computer screen.
- 31What Should I do if the Machine cannot be Turned On Correctly? (Machine's LCD Touchscreen Display is not displayed correctly)
- 32E99902 appears on the computer screen.
- 33E10004 appears on the computer screen.
- 34Can the cutting machine cut felt, leather and synthetic leather?
- 35Data cannot be saved to a USB flash drive
- 36ErrS06 appears on the computer screen.
- 37Can the cutting machine cut all materials automatically with the auto blade?
- 38Embroidery data (.phc, .pes or .phx files) read from a USB flash drive is not displayed.
- 39[Cutting machine users] The login ID displayed in the machine's settings screen (ID of "Machine Registration screen") is different from the CanvasWorkspace ID
- 40E03001 appears on the computer screen.
- 41Adjusting the Position of the Feed Roller
- 42How to Calibrate the LCD Touchscreen Display
- 43E11001 appears on the computer screen.
- 44How to register Your Machine with CanvasWorkspace
- 45I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 46ErrS51 appears on the computer screen.
- 47How to Use the Printable Sticker Function on CanvasWorkspace for PC [Video]
- 48How to Use the Rhinestone Function on CanvasWorkspace for PC [Video]
- 49E12002 appears on the computer screen.
- 50E01006 appears on the computer screen.