FAQs & Troubleshooting
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101 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2Touch panel is malfunctioning.
- 3The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 4How do I hoop the fabric in the embroidery frame?
- 5How do I adjust thread tension for embroidering?
- 6How do I wind the bobbin?
- 7The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 8How do I adjust the sensitivity of the operation keys?
- 9"Preventive maintenance is recommended." ppears on the LCD.
- 10Data cannot be saved to a USB flash drive
- 11The pattern transferred from the Artspira app does not appear on the screen of the machine
- 12"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 13How do I thread the machine (Threading the upper thread)?
- 14[Embroidery machine users] How to retrieve the data transferred from Artspira
- 15Stitches are skipped
- 16The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 17Fabric puckers
- 18How do I attach or remove the embroidery frame ?
- 19How do I set the bobbin?
- 20"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 21How do I restart embroidering if the thread breaks or the bobbin runs out of thread during embroidering?
- 22How do I change the needle ?
- 23M4341001 appears on the Artspira app screen.
- 24M4345001 appears on the Artspira app screen.
- 25Data cannot be saved to the machine
- 26How to connect your machine and transfer data to Artspira
- 27How to update your machine software by downloading the update file directly to your machine using a wireless network
- 28"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 29"USB media error" message appears on the LCD. What does it mean?
- 30Multiple data cannot be transferred to the machine at once
- 31How to unsubscribe from Artspira
- 32Introducing the Brother Artspira application
- 33M1332002 appears on the Artspira app screen.
- 34How to set up the wireless network connection with the wizard on the machine
- 35How do I attach or remove the Embroidery Unit?
- 36After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 37Data cannot be transferred even though the machine number has been input. (M5622201)
- 38How to change the displayed language
- 39How to change the needle stop position
- 40Tips for getting better embroidery results
- 41It is difficult to remove the needle plate cover from the machine. (How do I remove the needle plate cover from the machine?)
- 42Where do I put the oil in my machine?
- 43How do I clean the race?
- 44I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 45M5613201 appears on the Artspira app screen.
- 46There is no machine that can be transferred
- 47E92001 appears on the Artspira app screen.
- 48How to stop "Send usage information to help improve Brother products and services"
- 49How to obtain and input PIN of machine
- 50M6331001 appears on the Artspira app screen.