FAQs & Troubleshooting
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168 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2Fabric puckers
- 3How do I adjust thread tension for embroidering?
- 4How do I select or display patterns according to the embroidery frame size?
- 5How to adjust the thread tension
- 6How do I adjust the sensitivity of the operation keys?
- 7Basic procedure to sew stitches
- 8How do I hoop the fabric in the embroidery frame?
- 9Stitches are skipped
- 10Outline of viewing and functions for keys on the utility stitch screen and the decorative stitch screen
- 11Combination of fabric, thread and needle
- 12"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 13Tips for sewing thin fabrics
- 14Tips for sewing thick fabrics
- 15How to use the Ruler Foot for Low Shank (Optional accessory : SA219 / F089 / F089AP) [Video instructions]
- 16Data cannot be saved to the machine
- 17The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 18How do I adjust a stitch width or length?
- 19How to use the Side Cutter. (Optional accessory : SA177 / F054) [Video instructions]
- 20How to use the Roller Foot. (Optional accessory : SA190 / F066) [Video instructions]
- 21How to use the Walking Foot. (Optional accessory : SA140 / F033N, SA107 / F034N, SA169 / F050N, SA188 / F062, SA132 / F016N) [Video instructions]
- 22Embroidery
- 23M3124301 appears on the Artspira app screen.
- 24How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
- 25The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 26Needle breaks.
- 27How to use the Ruffler Foot. (Optional accessory : SA565/ F078) [Video instructions]
- 28How do I retrieve the patterns from the machine’s memory?
- 29How to use the 5 Groove Pin Tuck Foot. (Optional accessory : SA194 / F069) [Video instructions]
- 30How to use the Adjustable Binder Foot. (Optional accessory : SA198 / F071) [Video instructions]
- 31How to use the Cording Foot. (Optional accessory : SA110 / F013N, SA148 / F024N, SA157 / F019N, SA158 / F020N) [Video instructions]
- 32How to use the Clear-view Foot. (Optional accessory : SA145 / F023N, SA144 / F022N) [Video instructions]
- 33How to use the Braiding Foot. (Optional accessory : SA141 / F021N) [Video instructions]
- 34How to use the Straight Stitch Foot. (Optional accessory : SA167 / F042N, SA108 / F011N) [Video instructions]
- 35How to use the Non Stick Foot. (Optional accessory : SA114 / F007N, SA122 / F008N) [Video instructions]
- 36How to use the Picot Foot. (Optional accessory : SA164 / F039N, SA149 / F029N) [Video instructions]
- 37How to use the Concealed Zipper Foot. (Optional accessory : SA128 / F004N) [Video instructions]
- 38About the contents and data treated by Artspira app
- 39"Cannot change the font since some letters are not included to the selected font." message appears on the LCD. What does it mean?
- 40"Not enough available memory to save the pattern. Delete another pattern?" message appears on the LCD. What does it mean?
- 41"No more patterns can be added to this combination." message appears on the LCD. What does it mean?
- 42The pattern transferred from the Artspira app does not appear on the screen of the machine
- 43The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 44"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 45How do I sew with the twin needle?
- 46How do I save the embroidery patterns in the machine’s memory?
- 47How do I edit a single letter in the embroidery pattern?
- 48"Pattern extends to the outside of embroidery frame. This function cannot be used at this time." message appears on the LCD. What does it mean?
- 49How to use the Candlewicking Foot. (Optional accessory : SA193 / F068) [Video instructions]
- 50How do I remove or attach the Embroidery foot ?