FAQs & Troubleshooting
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70 Results
- 1How to set up the cap frame driver. [Video instructions]
- 2Why does the upper thread keep breaking?
- 3How to set up the cap frame. [Video instructions]
- 4There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 5How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 6How do I thread the needle. [Video instructions]
- 7How do I thread the machine? (Threading the upper thread)
- 8How do I thread my machine (Threading the upper thread). [Video instructions]
- 9Why won't the tension set on my sewing machine?
- 10Place a spool of thread on a spool pin
- 11"Needle case motor has been locked." message appearing on the LCD. What does it mean and how do I clear it?
- 12Why is the outline sewing off the pattern?
- 13Why won't the machine pick up the bobbin thread?
- 14Fabric and Thread
- 15Embroidery
- 16When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
- 17Fabric/stabilizer compatibility chart
- 18Stabilizers (Backing)
- 19"Preventive maintenance is recommended" appears on the LCD.
- 20"Picker error." message appearing on the LCD. What does it mean and how do I clear it?
- 21"Needle bar case home position error." message appearing on the LCD. What does it mean and how do I clear it?
- 22Maintenance (Oiling the machine)
- 23"Delete error." message appearing on the LCD. What does it mean and how do I clear it?
- 24How do I install the bobbin wound with thread
- 25Recommendation accessories
- 26How do I create a space between characters?
- 27"The USB media is write-protected so the data cannot be deleted. Cancel the write-protection before trying to delete the data." message appearing on the LCD. What does it mean and how do I clear it?
- 28Hooping the Fabric
- 29"USB media is not loaded. Load USB media." message appearing on the LCD. What does it mean and how do I clear it?
- 30"Pattern will not fit. Please delete another pattern." message appearing on the LCD. What does it mean and how do I clear it?
- 31"Pocket read error." message appearing on the LCD. What does it mean and how do I clear it?
- 32Why does the needle keep breaking?
- 33When thread got tangled
- 34Why does my thread keep jamming?
- 35What is the Switch Spool function and how do I use it?
- 36"The USB media was changed. Do not change the USB media while it is being read." message appearing on the LCD. What does it mean and how do I clear it?
- 37"Not enough space. Delete some patterns or use a different USB media." message appearing on the LCD. What does it mean and how do I clear it?
- 38"Needle threader error." message appearing on the LCD.
- 39"Change to the big frame." message appearing on the LCD. What does it mean and how do I clear it?
- 40"There is no embroidery card in card slot. Insert an embroidery card." message appearing on the LCD. What does it mean and how do I clear it?
- 41Why cannot the needle threader be used?
- 42"The USB media is write-protected so the data cannot be saved. Cancel the write-protection before trying to save the data." message appearing on the LCD. What does it mean and how do I clear it?
- 43"Area over." message appearing on the LCD. What does it mean and how do I clear it?
- 44"This file cannot be used." message appearing on the LCD. What does it mean and how do I clear it?
- 45"This pattern contains too much data to be stored." message appearing on the LCD. What does it mean and how do I clear it?
- 46"Check if thread is broken." message appearing on the LCD.
- 47"Stop while needle bar case transferring." message appearing on the LCD. What does it mean and how do I clear it?
- 48When I sew an embroidery pattern design exported as DST format in PE-DESIGN, how do I specify whether or not the jump stitches are cut on the embroidery machine of the PR series?
- 49Maintenance (Cleaning the bobbin case)
- 50"USB media error." message appearing on the LCD. What does it mean and how do I clear it?