FAQs & Troubleshooting
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174 Results
- 1Can I print from any software other than P-touch Editor? (for Windows)
- 2How do I transfer label or slip templates?
- 3Where can I download the latest P-touch Editor for Mac?
- 4(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5How is the print head cleaning cassette used?
- 6I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 7Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 8My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 9How do I transfer label templates with P-touch Transfer Express?
- 10How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 11I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 12The paper settings specified from the server computer are not reflected on the client computer.
- 13How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 14I cannot save a file downloaded from the Brother support website (For Windows)
- 15How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 16Where can I find my Brother printer's serial number?
- 17When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 18What is the Label List? (P-touch Editor 5.x for Windows)
- 19The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. "(P-touch Editor for Windows)
- 20When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 21My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 22How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 23Printing is not possible. (USB connection)
- 24The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 25(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 26While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 27What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 28(Video) When I print many continuous labels, part of the label data is printed twice.
- 29The top and base layers of the laminated tape are misaligned.
- 30How to identify your Operating System (OS) for Windows or Mac
- 31The tape got jammed or stuck in the printer.
- 32Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 33The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 34P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 35Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite LAN)
- 36How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 37The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 38Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 39How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 40Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 41Can my printer use TZ/TZe tapes?
- 42How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 43Can I directly operate my printer from a self-developed application software and print a label?
- 44Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 45(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 46I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 47How to open the Devices and Printers window
- 48How to identify the printer's firmware version
- 49When I print many continuous labels, part of the label data is printed twice.
- 50Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)