FAQs & Troubleshooting
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80 Results
- 1How do I change the size of characters?
- 2How do I print vertically?
- 3The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. "(P-touch Editor for Windows)
- 4How do I reset the machine to the default settings?
- 5Printing is not possible. (USB connection)
- 6"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 7Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 8When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 9How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 10How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 11Where can I find my Brother printer's serial number?
- 12The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 13How to identify your Operating System (OS) for Windows or Mac
- 14How do I print multiple lines and how many lines can I print?
- 15How do I clear the display?
- 16How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 17The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 18When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 19Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 20I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 21How to open the Devices and Printers window
- 22How do I uninstall the printer driver?
- 23The driver downloaded from the website cannot be installed.
- 24How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 25P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 26What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 27How do I create name badges by joining "First Name" and "Last Name" fields together?
- 28I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 29When I try to use the database function, an application error occurs.
- 30How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 31My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 32I can no longer print from my computer, even though I was able to print previously.
- 33The label is not cut automatically. Why?
- 34Can my printer use TZ/TZe tapes?
- 35How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 36Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 37Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 38I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 39The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 40When I press the print key, the power turns off.
- 41How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 42What does the error message "CHR SIZE AUTO?" on the display mean?
- 43Can I directly operate my printer from a self-developed application software and print a label?
- 44How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 45What is the difference between the Auto Format command and the Apply Layout Style command?
- 46How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 47I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 48How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 49How to use the Sequential Numbering function
- 50I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)