FAQs & Troubleshooting
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279 Results
- 25108/18/2006When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 25207/25/2006After I installed Sun JavaVM, some applications will not work correctly.
- 25307/24/2006I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 25405/24/2006I cannot receive a color fax. Why?
- 25505/23/2006I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 25605/12/2006When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
- 25705/11/2006How do I replace the Ink Cartridge?
- 25805/10/2006I cannot use the "Modules Update" button on Web BRAdmin.
- 25905/10/2006When scanning to OCR from PaperPort® 9.0SE, the following error message appears: "System error incurred in external ink module EZText.g32. The OCR server is unable to process the document". I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
- 26005/10/2006When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
- 26105/10/2006I'm using Windows®. Print speed is too slow. What can I do?
- 26205/10/2006Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).
- 26304/27/2006I'm using Macintosh®. What are the settings in the Scanner window used for?
- 26404/25/2006Where is the full User's Guide? I can't find enough information in the paper manual.
- 26504/03/2006I'm using Windows®. The network scanning feature was working after I installed the driver but no longer works. What can I do?
- 26604/03/2006When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 26703/30/2006When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 26803/16/2006The Printer Driver doesn't show the resolution of my prints, what do the Driver settings mean in terms of resolution?
- 26902/28/2006The white horizontal stripes appears on the printed image from the PaperPort® software What can I do?
- 27002/28/2006The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
- 27101/10/2006What format are the attachments when a document is scanned to an e-mail address and is a special viewer needed?
- 27211/08/2005Vertical streaks appear in my copies.
- 27310/26/2005How do I set up an answering machine (TAD) to work on the same line as my FAX/MFC?
- 27410/25/2005The message "No Device" appears when starting the "Status Monitor". What can I do?
- 27510/25/2005I'm using Windows® 2000 or XP. When printing from Microsoft Word, the document does not print on the paper size that I selected in the printer driver. What should I do?
- 27609/12/2005Where is the USB port on the machine? I can't find it on the back of the unit.
- 27709/12/2005Where can I find the serial number for my unit?
- 27809/12/2005How do I print on an envelope?
- 27909/12/2005Black Ink is still wet after printing on Glossy Paper (For PC Printing).