FAQs & Troubleshooting
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Latest |
393 Results
- 20107/09/2015Reset the network settings to the factory default
- 20207/09/2015Reset the network settings to the factory default (video instructions available)
- 20305/11/2015How do I print the received faxes that are stored in memory? (Fax Storage)
- 20404/06/2015Is my Brother machine compatible with Windows Vista?
- 20504/06/2015Toner Low
- 20603/19/2015Send the same fax to more than one number at a time. (Broadcasting)
- 20711/27/2014I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 20811/25/2014I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 20911/20/2014How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 21011/19/2014The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 21111/12/2014The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 21209/19/2014Scan a document and send it as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows)
- 21309/19/2014Scan a document and send it as a fax from the computer using the ControlCenter2 (Mac OS X 10.4 - 10.6)
- 21409/19/2014No Tray
- 21509/19/2014Print Unable XX
- 21609/19/2014Why doesn't my Brother machine have a dial tone?
- 21709/19/2014Scan a document in Mac OS X 10.6.
- 21808/04/2014I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 21906/26/2014Send an image file as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows)
- 22006/09/2014Can I print from and scan to iPhone, iPod touch and iPad?
- 22105/28/2014Replace Drum
- 22202/20/2014Toner Error
- 22302/20/2014Check the firmware version.
- 22401/20/2014How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 22501/17/2014I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- 22601/17/2014Store numbers on my Brother machine for easy dialing from the control panel. (For users who installed the Internet fax feature into their Brother machines.)
- 22701/17/2014Scan a document using "Scanner and Camera Wizard" in Windows XP
- 22801/17/2014Scan an image and insert it in a Windows XP application
- 22901/17/2014Scan a document from a Windows XP application
- 23001/17/2014I am having a problem receiving faxes.
- 23111/19/2013Send a PC-FAX
- 23210/23/2013Carry out calibration to improve the color density
- 23306/18/2013Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 23406/18/2013Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 23506/11/2013The Scan button is grayed, shaded or unavailable in PaperPort 12 SE on Windows 8
- 23604/25/2013I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 23704/25/2013The message "DR Mode in Use" is displayed on my Brother machine.
- 23804/25/2013Verify if the Brother machine has a dial tone
- 23904/25/2013Store numbers on my Brother machine for easy dialing from the control panel.
- 24004/25/2013Print both sides of paper manually (For Macintosh)
- 24104/25/2013I am experiencing problems sending a fax.
- 24204/25/2013The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 24304/25/2013Clear the message "Awaiting Redial"
- 24402/28/2013When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 24502/26/2013Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 24602/22/2013Install the optional lower tray
- 24702/14/2013Unusable Device
- 24801/28/2013The keys on the control panel do not respond.
- 24901/15/2013I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 25001/11/2013I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.