FAQs & Troubleshooting
Latest |
322 Results
- 15103/25/2016Discover the MAC address of the Brother network card
- 15203/25/2016Can I print from or scan to Android™ Smartphone?
- 15303/24/2016When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 15403/24/2016Is my Brother machine compatible with third party print servers?
- 15503/24/2016I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 15603/24/2016I cannot scan via USB. (Mac OS X)
- 15703/24/2016I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 15803/24/2016How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 15903/24/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 16003/24/2016Scan a document in Mac OS X 10.7.
- 16103/24/2016I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 16203/23/2016I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 16303/23/2016What is the BRAdmin Professional software used for?
- 16409/03/2015Install BookScan & Whiteboard Suite onto Windows 10.
- 16508/25/2015What type(s) of connections can I use with my Brother machine and a wireless network?
- 16605/15/2015Set the date and time
- 16704/28/2015Adjust the Sleep Mode setting.
- 16811/27/2014I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 16911/25/2014I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 17011/20/2014How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 17111/19/2014The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 17211/19/2014How do I load envelopes into my machine?
- 17309/19/2014Why doesn't my Brother machine have a dial tone?
- 17409/19/2014Scan a document in Mac OS X 10.6.
- 17508/04/2014I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 17606/09/2014Can I print from and scan to iPhone, iPod touch and iPad?
- 17706/04/2014When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 17806/04/2014The edge of glossy paper is smudged.
- 17902/20/2014Check the firmware version.
- 18001/20/2014Stop my Brother machine from automatically redialing a number.
- 18101/20/2014How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 18201/17/2014Change the user interface of ControlCenter3
- 18301/17/2014Scan a document using "Scanner and Camera Wizard" in Windows XP
- 18401/17/2014Scan an image and insert it in a Windows XP application
- 18501/17/2014Scan a document from a Windows XP application
- 18611/19/2013Send a PC-FAX
- 18710/23/2013I'm using the Simple Network Configuration capabilities of Apple Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.
- 18806/18/2013Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 18906/18/2013Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 19005/29/2013I cannot receive a color fax.
- 19105/17/2013Send a fax
- 19205/17/2013When I print photos, the color quality is not good.
- 19305/17/2013Print using only the black ink cartridge when the Color cartridges have run out.
- 19405/09/2013Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 19505/09/2013Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 19604/25/2013If I use the On/Off key to turn my machine off, can I still receive faxes?
- 19704/25/2013Verify if the Brother machine has a dial tone
- 19804/25/2013I am using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes. What can I do?
- 19904/25/2013I am using Voice Over Internet Protocol (VoIP) and am having problems sending faxes.
- 20004/25/2013I am experiencing problems sending a fax.