FAQs & Troubleshooting
Latest |
391 Results
- 15103/25/2016Windows 10 Support Information
- 15203/25/2016Possible solutions for print quality issues
- 15303/25/2016Combine multiple scanned documents into a single file with PaperPort™
- 15403/25/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 15503/25/2016A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 15603/25/2016Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 15703/25/2016The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 15803/25/2016Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 15903/25/2016The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 16003/25/2016Print a web page from iPrint&Scan when using an Android™ mobile device.
- 16103/25/2016Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 16203/25/2016Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 16303/25/2016Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 16403/25/2016Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 16503/25/2016What is the difference between the toner cartridge and the drum unit?
- 16603/25/2016Can I use AirPrint with my Brother machine?
- 16703/25/2016Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 16803/25/2016Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 16903/25/2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 17003/25/2016Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 17103/25/2016The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 17203/25/2016What is the Network Shared printing?
- 17303/25/2016Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 17403/25/2016Scan Unable xx
- 17503/25/2016Discover the MAC address of the Brother network card
- 17603/25/2016Can I print from or scan to Android™ Smartphone?
- 17703/24/2016When I scan a document using ControlCenter, the scanned file size is too big.
- 17803/24/2016When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 17903/24/2016I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 18003/24/2016I cannot scan via USB. (Mac OS X)
- 18103/24/2016Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 18203/24/2016I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 18303/24/2016How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 18403/24/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 18503/24/2016Size mismatch
- 18603/24/2016In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 18703/24/2016Scan a document in Mac OS X 10.7.
- 18803/24/2016I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 18903/23/2016I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 19003/23/2016What can happen if the wrong paper is used in your machine.
- 19103/23/2016What is the BRAdmin Professional software used for?
- 19211/18/2015On my Brother machine I selected "Scan to Network" using the control panel or SCAN key, but I cannot find my Macintosh.
- 19308/25/2015What type(s) of connections can I use with my Brother machine and a wireless network?
- 19407/13/2015Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN key on my Brother machine (video instructions available)
- 19507/10/2015Scan a document and send it as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows) (video instructions available)
- 19607/09/2015Clean the inside of the machine (video instructions available)
- 19707/09/2015Clean the scanner to improve the copy or fax quality (video instructions available)
- 19807/09/2015Reset the network settings to the factory default (video instructions).
- 19907/09/2015Reset the network settings to the factory default
- 20007/09/2015Reset the network settings to the factory default (video instructions available)