FAQs & Troubleshooting
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311 Results
- 151In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 152Scan a document in Mac OS X 10.7.
- 153Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
- 154The wireless connection is unstable. What can I do?
- 155What is the default node name of a Brother machine?
- 156Uninstall the drivers. (Mac OS X 10.5)
- 157Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 158Is there any way to view how much ink is remaining?
- 159The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 160I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 161I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 162While writing data to the media (memory) card in the media slot, the status dialog box has not been updated. It appears to have frozen. What can I do?
- 163I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 164Configure and use PC-FAX (CUPS) (Linux)
- 165Configure and use the Scan Key Tool (Linux)
- 166I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 167I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 168My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 169The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 170Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 171The driver installation finished successfully but I cannot print. (Linux)
- 172I want to print using CUPS while keeping SELinux enabled. (Linux)
- 173Firewall port requirements of the Scan Key Tool (Linux)
- 174I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 175Set up your Brother machine on a wireless network.
- 176Check the firmware version.
- 177Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 178I cannot print from my computer via USB.
- 179My machine does regular cleaning cycles in the night. How can I correct this?
- 180I cannot scan via USB. (Mac OS X)
- 181Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 182I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 183What is Ad-hoc mode?
- 184I'm using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes. What can I do?
- 185I'm using Voice Over Internet Protocol (VoIP) and am having problems sending faxes. What can I do?
- 186PaperPort® is installed on my computer, however there are no PaperPort® print drivers installed. What can I do?
- 187I'm using a SONY VAIO Windows XP PC (with camera) with my Brother machine on a LAN network connection. When I try to install the Brother software and drivers my PC reboots halfway through the installation. What can I do?
- 188Scan a document in Mac OS X 10.6.
- 189Scan a document using "Scanner and Camera Wizard" in Windows XP
- 190Scan a document in Windows 8 and Windows 10.
- 191Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 192How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 193How do I know which receive mode to select?
- 194What is Distinctive Ring and how do I program it?
- 195Where can I find the serial number for my unit?
- 196How do I clean the Scanner to improve the copy or fax quality?
- 197How can I improve poor print quality?
- 198How can I re-install the drivers?
- 199What is the "Station ID" and how do I set it?
- 200I can not install/uninstall the driver when a CompactFlash®, SmartMedia®, Memory Stick®, xD-Picture Card™, Secure Digital™ card is installed into the media slot. What can I do?