FAQs & Troubleshooting
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182 Results
- 151Scan a document in Windows 8 and Windows 10.
- 152Scan a document from a Windows Vista application
- 153The Interface of the Control Center has changed suddenly. Why?
- 154The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 155I'm using the Simple Network Configuration capabilities of Apple Mac OS X. I can print from a Macintosh, but not from a Windows PC.
- 156I'm using the Simple Network Configuration capabilities of Apple® Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.
- 157The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
- 158How do I factory reset the print server?
- 159Where is the full User's Guide? I can't find enough information in the paper manual.
- 160Can I buy any MICR toner?
- 161I cannot install the driver when using the Driver Install Tool. (Linux)
- 162Paper size settings are unavailable when I print from OpenOffice (Linux)
- 163The downloaded driver's name is different from my machine's name. (Linux)
- 164Large characters are printed incorrectly. (Linux)
- 165I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 166I installed scan-key-tool, but it does not work. (Linux)
- 167Uninstall the scanner driver. (Linux)
- 168How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 169I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 170When printing with monochrome laser printer, the print position shifts. (Linux)
- 171The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 172A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 173When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 174I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 175I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 176The white horizontal stripes appears on the printed image from the PaperPort® software What can I do?
- 177The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 178I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 179I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 180Uninstall printer drivers (Linux)
- 181What is the difference between the toner cartridge and the drum unit?
- 182I'm using Windows® 2000. I can't uninstall "PaperPort" from "START" menu or can't choose "Remove" from "Add/Remove Programs" either.