FAQs & Troubleshooting
Popular |
343 Results
- 101Locate files scanned with ControlCenter2 (For Macintosh)
- 102I cannot print from my computer via USB.
- 103Ink Low
- 104Cannot Detect
- 105Scan multiple pages into one file instead of each scan being saved as a separate file.
- 106Adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine.
- 107Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 108Cover is Open
- 109Scan a document into PaperPort™ using the TWAIN driver
- 110In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 111Where can I find my Brother machine's serial number?
- 112Improve poor print quality.
- 113I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 114The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 115Reduce the size of a received fax to fit the size of the paper in the Brother machine.
- 116What is the recommended paper?
- 117I want to print using CUPS while keeping SELinux enabled. (Linux)
- 118The scanner cover support has come off. (With Video Instructions)
- 119(Video Library) Setup your product
- 120After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 121Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 122Open the Control Panel (For Windows)
- 123A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 124Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 125Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 126When I attempt to turn my Brother machine off, the LCD displays "All Related Fax Data Will Be Deleted" or "All Fax related data will be deleted".
- 127Install Starter Ink
- 128The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 129Scan a document and save the scanned image to a folder on a local or network hard disk (For Macintosh)
- 130Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 131I can receive a fax, but cannot receive a telephone call.
- 132Can I print directly onto DVDs or CDs?
- 133When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 134Load legal size paper in the paper tray.
- 135Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 136When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 137I'm using Windows XP. I cannot scan with the USB cable.
- 138Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 139Document Jam
- 140I am having a issue receiving faxes.
- 141Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 142I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 143I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 144The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 145Wireless setup is requesting a WPS PIN to complete the setup
- 146Important points for specifying the scan area (Linux)
- 147How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 148I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 149"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 150Printing result in Windows Photo Viewer is light.