FAQs & Troubleshooting
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280 Results
- 101Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 102Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 103Reduce Printing Noise
- 104No Ink Cartridge
- 105My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 106Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 107Paper Size Mismatch
- 108Can third party ink be used to refill the ink cartridges?
- 109Scan to an Editable Text File Using OCR
- 110Uninstall the Brother Software and Drivers (Windows)
- 111Wrong Ink Cartridge
- 112Enable the Brother machine's network interface.
- 113Protect your Brother machine against unauthorised access over the network
- 114Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 115Download a file from the "Downloads" section and save it to Windows 8 computer.
- 116Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 117I cannot print from my computer via USB.
- 118Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 119Clear wide, faded, horizontal lines(banding) appearing on printed documents.
- 120Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 121Print the Network Configuration Report
- 122I cannot connect my machine to a Windows 11 computer via USB.
- 123I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 124Cannot print after a Windows 10 update (June 2020)
- 125Check the remaining ink or toner level (Linux)
- 126Set up your Brother machine on a wireless network.
- 127Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 128Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 129Print both sides of paper or a booklet automatically
- 130Set the Date and Time
- 131I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
- 132Update the Driver or Firmware for your Brother machine
- 133Scan to Email Attachment
- 134What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 135Why is it necessary for my machine to go through regular cleaning cycles?
- 136What is the default password for my Brother machine?
- 137I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 138Load Documents on the Scanner Glass
- 139Open the "Scanners and Cameras" and Properties.
- 140After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 141No Paper / No Paper Fed
- 142Forward a fax to another fax machine when my machine has a mechanical issue.
- 143Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- 144Correct the Paper Feed to Clear Vertical Lines
- 145Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 146Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 147Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 148The edge of glossy paper is smudged.
- 149Media Error
- 150Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.