FAQs & Troubleshooting
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303 Results
- 101Can I use non-Brother or third party supplies with the Brother machine?
- 102Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 103Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 104Toner Error
- 105Envelope creases
- 106Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 107White streaks or bands down the page
- 108Print the Network Configuration Report
- 109I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 110Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 111Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 112White spots or hollow print
- 113Belt End Soon
- 114What can happen if the wrong paper is used in your machine.
- 115A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 116What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 117Fuser Error or Self-Diagnostic
- 118I get a TS error when trying to print on a wireless network.
- 119How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 120Log Access Error
- 121Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 122The LCD displays an error code when I use Web icon (Brother Web Connect).
- 123I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 124Open the "Scanners and Cameras" and Properties.
- 125Can I print on transparencies e.g. for overhead projectors?
- 126Print a web page from iPrint&Scan when using an Android™ mobile device.
- 127Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 128No Belt Unit
- 129Cartridge Error
- 130No Toner
- 131When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 132Reset the network settings to the factory default.
- 133I cannot install Brother drivers on Debian 10 or later (Linux)
- 134Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 135Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 136Locate files scanned with ControlCenter2 (For Macintosh)
- 137Clean the drum unit
- 138Enable the Brother machine's network interface.
- 139Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)
- 140Uninstall the Brother Software and Drivers (Windows)
- 141Delete print jobs from the print queue.
- 142What is AirPrint?
- 143Registration or Registration failed.
- 144Calibrate or Calibration Failed or Calibration.
- 145I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 146I am experiencing issues sending a fax.
- 147Scan a document using Brother iPrint&Scan. (macOS only)
- 148Install the built-in drivers (For Windows 8 and Windows 10)
- 149Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 150Cannot print after a Windows 10 update (June 2020)