FAQs & Troubleshooting
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289 Results
- 101How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 102Change the user interface of ControlCenter3
- 103Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 104How do I replace the Ink Cartridge?
- 105How do I factory reset the print server?
- 106Configure scan settings without administrator privileges (Linux)
- 107I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 108Open the Control Panel (For Windows)
- 109The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 110What is the Network Shared printing?
- 111The edge of glossy paper is smudged.
- 112Configure a cover page for PC-FAX.
- 113The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 114"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 115When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
- 116Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 117Glossy Paper does not feed correctly. What can I do?
- 118What kind of Media Adapter can I use?
- 119Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 120Uninstall the drivers. (Mac OS X 10.5)
- 121I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 122Why are the faxes I send always received with a black vertical line down the page?
- 123Can I still receive faxes or calls when the machine is switched off?
- 124I'm using Macintosh. What is the PreScan option used for?
- 125I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 126I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 127Paper size settings are unavailable when I print from OpenOffice (Linux)
- 128The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 129Large characters are printed incorrectly. (Linux)
- 130When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 131I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 132Command List of brscan. (Linux)
- 133Use the Network Connection Repair Tool (Windows)
- 134How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 135I am sharing my Brother machine. I can print but cannot scan.
- 136Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 137I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 138Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 139My machine is connected locally by USB. How can I install the Windows XP "Add Printer Wizard driver" for Windows Server™ 2003?
- 140Scan an image and insert it in a Windows XP application
- 141Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 142When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 143How do I know which receive mode to select?
- 144I am experiencing problems sending a fax.
- 145Is there a way to view how much ink is remaining?
- 146The LCD displays an error code (number). What does it mean?
- 147What is Multi-Function Link Pro Suite?
- 148I'm using Windows. What format are the attachments when a document is scanned to e-mail and is a special viewer needed?
- 149How do I know the current network configuration?
- 150Configure the Scan to Email Feature (Linux)