FAQs & Troubleshooting
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122 Results
- 10101/24/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 10211/22/2018Install the optional lower tray
- 10311/22/2018Printed pages are compressed, horizontal stripes appear, or characters in the top, bottom, left and right margins are cut off.
- 10411/22/2018Missing thin lines in images
- 10511/22/2018Toner scatter or toner stain
- 10610/29/2018My Brother machine has no power.
- 10710/17/2018Important points you need to confirm before configuring your Brother machine for a wireless network.
- 10808/06/2018When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 10904/19/2017Check the firmware version.
- 11002/24/2017Tray 2 Error / Tray 3 Error / Tray 4 Error
- 11102/24/2017Cooling Down
- 11202/24/2017Out of Memory / Print Data Full
- 11302/24/2017Colored spots at 94 mm (3.7 in.) intervals or at 29 mm (1.1 in.) intervals
- 11402/24/2017Horizontal coloured lines appear on the page
- 11503/25/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 11603/25/2016What is the difference between the toner cartridge and the drum unit?
- 11703/25/2016What is the Network Shared printing?
- 11803/25/2016Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 11903/25/2016Discover the MAC address of the Brother network card
- 12003/24/2016In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 12103/18/2016Install the Mailbox.
- 12203/09/2016What types of card can I use for card authentication in Secure Function Lock and for registration in Shortcut?