FAQs & Troubleshooting
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167 Results
- 10108/17/2016Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 10208/17/2016Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 10308/17/2016Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 10403/30/2016(Video) Set up your Brother machine
- 10503/25/2016A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 10603/25/2016Windows 10 Support Information
- 10703/25/2016What kind of envelopes and labels are recommended for printing?
- 10803/25/2016I cannot view the HTML format manual (web manual).
- 10903/25/2016Possible solutions for print quality issues
- 11003/25/2016Unpack the machine
- 11103/25/2016Load paper in the paper tray
- 11203/25/2016Connect the power cord
- 11303/25/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 11403/25/2016Print a web page from iPrint&Scan when using an Android™ mobile device.
- 11503/25/2016Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 11603/25/2016Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 11703/25/2016Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 11803/25/2016Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 11903/25/2016What is the difference between the toner cartridge and the drum unit?
- 12003/25/2016Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 12103/25/2016I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 12203/25/2016Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 12303/25/2016What is Toner Continue Mode?
- 12403/25/2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 12503/25/2016The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 12603/25/2016What is the Network Shared printing?
- 12703/25/2016Discover the MAC address of the Brother network card
- 12803/25/2016Can I print from or scan to Android™ Smartphone?
- 12903/25/2016Can I print from and scan to iPhone, iPod touch and iPad?
- 13003/24/2016Print Unable or Print Unable XX
- 13103/24/2016Self-Diagnostic
- 13203/24/2016TONER ENDED
- 13303/24/2016Clean the paper pick-up roller
- 13403/24/2016Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 13503/24/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 13603/24/2016Clean the drum unit
- 13703/24/2016Manual Feed
- 13803/24/2016The machine prints unexpectedly or it prints garbage.
- 13903/24/2016In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 14003/24/2016Drum End Soon
- 14103/24/2016Toner specks
- 14203/24/2016Jam Rear
- 14303/24/2016Jam Inside (With Video Instructions)
- 14403/24/2016Jam Tray (1)
- 14503/24/2016Curled or wavy
- 14603/24/2016Envelope creases
- 14703/24/2016Wrinkles or creases
- 14803/24/2016Black toner marks across the page
- 14903/24/2016White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 15003/24/2016White lines down the page