FAQs & Troubleshooting
Popular |
163 Results
- 101When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 102Clear paper jams.
- 103I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 104Cannot print after a Windows 10 update (June 2020)
- 105My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 106The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 107I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 108The driver installation finished successfully but I cannot print. (Linux)
- 109I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 110I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 111I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 112To install the printer driver easily using a tool. (Linux)
- 113When printing with monochrome laser printer, the print position shifts. (Linux)
- 114Pre-Required Procedures (Linux)
- 115A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 116Check the firmware version.
- 117Open the Status Monitor
- 118A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 119Supported models of Universal Printer Driver for PCL
- 120The print speed is very slow when I use XML Paper Specification Printer Driver.
- 121When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 122Print a Printer Settings page.
- 123When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 124When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 125White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 126White lines across the page
- 127Clean the corona wire
- 128Faint
- 129Ghost
- 130I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 131Large characters are printed incorrectly. (Linux)
- 132Print command (cupswrapper) (Linux)
- 133All print jobs are aborted and nothing is printed. (Linux)
- 134I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 135I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 136Uninstall printer drivers (Linux)
- 137Delete print jobs from the print queue.
- 138When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 139The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 140I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 141No Toner
- 142Clean the paper pick-up roller.
- 143Create or view a XML Paper Specification document
- 144TONER LOW
- 145I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- 146My Brother machine misfeeds paper.
- 147White spots or black spots at 1.5 in. (39 mm) intervals or random spots
- 148Print a list of the internal fonts.
- 149Print a Test Page.
- 150Toner specks