FAQs & Troubleshooting
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298 Results
- 10101/29/2019Uninstall the scanner driver. (Linux)
- 10201/29/2019Uninstall Scan-key-tool. (Linux)
- 10301/29/2019I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 10401/28/2019I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 10501/24/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 10601/24/2019All print jobs are aborted and nothing is printed. (Linux)
- 10701/24/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 10801/24/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 10901/24/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 11001/21/2019When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 11112/20/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 11211/14/2018I am sharing my Brother machine. I can print but cannot scan.
- 11311/13/2018Scan and save a document in PDF format for Macintosh (Scan to File)
- 11411/09/2018Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)
- 11511/09/2018Scan a document and save the scanned image to a folder on a local or network hard disk (For Macintosh)
- 11611/08/2018Scan a document and e-mail it as an attachment. (For Windows)
- 11711/08/2018Scan a document and e-mail it as an attachment (For Macintosh)
- 11811/08/2018Scan and save a document in PDF format for Windows (Scan to File)
- 11911/07/2018Scan multiple pages into one file instead of each scan being saved as a separate file.
- 12007/23/2018Use the Network Connection Repair Tool (Windows)
- 12107/17/2018Manual Feed
- 12207/17/2018White lines across the page
- 12307/13/2018Hollow print
- 12406/07/2018White spots or black spots at 3.7 in. (94 mm) intervals
- 12510/27/2017The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 12609/08/2017What is AirPrint?
- 12709/08/2017Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 12804/07/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 12903/29/2017Use the Universal Printer Driver for PCL
- 13003/29/2017Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 13103/01/2017Document Jam
- 13211/24/2016Prepare for SSL communication in the Brother Print Server. (Method of using Windows Server 2003 / 2008)
- 13308/17/2016Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 13408/17/2016Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 13508/17/2016Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 13607/15/2016Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 13703/25/2016A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 13803/25/2016When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 13903/25/2016Windows 10 Support Information
- 14003/25/2016Possible solutions for print quality issues
- 14103/25/2016Combine multiple scanned documents into a single file with PaperPort™
- 14203/25/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 14303/25/2016A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 14403/25/2016The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 14503/25/2016Print a web page from iPrint&Scan when using an Android™ mobile device.
- 14603/25/2016Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 14703/25/2016Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 14803/25/2016Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 14903/25/2016Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 15003/25/2016What is the difference between the toner cartridge and the drum unit?