FAQs & Troubleshooting
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152 Results
- 101Uninstall the Brother Software and Drivers (Windows)
- 102How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 103I cannot save a file downloaded from the Brother support website (For Windows)
- 104Open the Status Monitor (Windows)
- 105Download a file from the "Downloads" section and save it to Windows 8 computer.
- 106What is the difference between the toner cartridge and the drum unit?
- 107Print the WLAN report
- 108Missing thin lines in images
- 109Verify if the Brother machine has a dial tone.
- 110Clean the Drum Unit
- 111Drum !
- 112Cooling Down
- 113Check the Node Name of the Brother machine
- 114Where can I find my Brother machine's serial number?
- 115Print the Network Configuration Report
- 116I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 117I cannot connect my machine to a Windows 11 computer via USB.
- 118A security warning appears when accessing Web Based Management via HTTPS.
- 119Can I send a print job to multiple machine email addresses using Email Print?
- 120Change the brscan5 scan settings using XSane (Linux)
- 121The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 122Where can I download Brother iPrint&Scan application for Mac?
- 123Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 124To install the printer driver easily using a tool. (Linux)
- 125Firewall port requirements of the Scan Key Tool (Linux)
- 126Set up your Brother machine on a wireless network (Windows/macOS)
- 127Document is Jammed in the Top of the ADF Unit
- 128What types of card can I use for card authentication in Secure Function Lock and for registration in Shortcut?
- 129Printed pages are compressed, horizontal stripes appear, or characters in the top, bottom, left and right margins are cut off.
- 130What is the Network Shared printing?
- 131Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 132Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 133I cannot scan via network.
- 134When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 135Horizontal coloured lines appear on the page
- 136Clean the Corona Wires
- 137I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 138Configure and use the Scan Key Tool (Linux)
- 139When I print images, the quality is not good (Linux)
- 140My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 141The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 142Large characters are printed incorrectly. (Linux)
- 143The driver installation finished successfully but I cannot print. (Linux)
- 144When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 145I installed scan-key-tool, but it does not work. (Linux)
- 146Important points for specifying the scan area (Linux)
- 147I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 148I am unable to print from a client PC to a printer on a print server. (Linux)
- 149Check the firmware version.
- 150Cartridge Error