FAQs & Troubleshooting
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231 Results
- 101Uninstall the drivers (Windows)
- 102I'm using Windows®. Print speed is too slow. What can I do?
- 103I'm using Windows® 2000. I can't uninstall "PaperPort" from "START" menu or can't choose "Remove" from "Add/Remove Programs" either.
- 104Images of the thumbnail page from the media (memory) card won't print.
- 105Scan using XSane or GIMP (Linux)
- 106When I print images, the quality is not good (Linux)
- 107Paper size settings are unavailable when I print from OpenOffice (Linux)
- 108Print command (LPR) (Linux)
- 109I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 110I cannot scan when using SELinux (Security-Enhanced Linux)
- 111I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 112When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 113I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 114I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 115Install the built-in drivers (For Windows 8 and Windows 10)
- 116Verify the Brother machine connected to the Wired Network (For Macintosh)
- 117Open the "Scanners and Cameras" and Properties.
- 118What is the Network Shared printing?
- 119Do I need a telephone line to send and receive faxes with my Brother machine?
- 120I cannot print from my computer via USB.
- 121I cannot print from my computer via network. (For Macintosh)
- 122I cannot print from my computer via network. (For Windows)
- 123I can print but cannot scan via network. (For Macintosh)
- 124Check the IP addresses of your PC and the Brother machine
- 125I can receive a fax, but cannot receive a telephone call.
- 126Why doesn't my Brother machine have a dial tone?
- 127I cannot scan via USB. (Mac OS X)
- 128I'm using Mac OS X 10.7.x or greater. The network scanning feature does not work when using the SCAN key or the control panel of my Brother machine.
- 129How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 130Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 131Scan an image and insert it in a Windows XP application
- 132Scan a document in Windows 8 and Windows 10.
- 133Scan a document from a Windows Vista application
- 134Scan a document from a Windows XP application
- 135Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
- 136The keys on the control panel do not respond.
- 137Clear the paper jam or printer jam.
- 138How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 139Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 140How can I improve poor print quality?
- 141When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 142When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards?
- 143When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 144How can I configure Windows® XP to send and receive faxes?
- 145I have uninstalled the MFL-Pro software and now I can not uninstall the PaperPort® 8.0SE software. What can I do?
- 146What format are the attachments when a document is scanned to an e-mail address and is a special viewer needed?
- 147I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 148I cannot install the driver when using the Driver Install Tool. (Linux)
- 149Configure and use PC-FAX (CUPS) (Linux)
- 150Cannot print after a Windows 10 update (June 2020)