FAQs & Troubleshooting
Latest |
150 Results
- 10104/26/2013Vertical black lines appear on the printout.
- 10204/25/2013Output sheets are completely black.
- 10302/28/2013When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 10406/18/2012Change the language displayed on my Brother machine's LCD.
- 10503/20/2012Why does the LCD of my machine display "CHANGE DRUM SOON"?
- 10603/19/2012Replace the drum unit.
- 10703/19/2012Replace the toner cartridge.
- 10811/16/2011The paper is skewed when it's printed.
- 10911/16/2011When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 11011/16/2011How can I activate/deactivate the Toner Save Mode?
- 11111/04/2011I'm using the Simple Network Configuration capabilities of Apple Mac OS X. I can print from a Macintosh, but not from a Windows PC.
- 11211/04/2011I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 11310/31/2011I updated the Web BRAdmin and cannot enable the logging function.
- 11409/28/2011What kind of paper can I use?
- 11509/27/2011Use the "Booklet Printing" feature.
- 11609/22/2011When I select 2 sheets in Excel and try to print in 2-sided(Duplex) mode, I cannot. Why?
- 11708/26/2011I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 11810/26/2010When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 11906/10/2010I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 12011/26/2009What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 12106/29/2009How do I factory reset the print server?
- 12203/10/2009Can I buy any MICR toner?
- 12306/06/2008In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 12410/29/2007Does NC-2200w work with Windows Vista?
- 12506/12/2007I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 12602/07/2007I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 12709/06/2006What is UPnP and SSDP?
- 12808/24/2006When I print a PDF file that was created from a scanned image using Adobe® Acrobat® / Acrobat® Reader® 5.0, white vertica lines appear on the print out.
- 12908/24/2006When I print from Outlook Express, blue text is faint. Is there anyway to improve this?
- 13008/24/2006When I print photos from Photo Editor, the printouts are all white. How can I print correctly?
- 13108/24/2006When I print a PDF file in 2 in 1 mode, the printer prints dots after printing the first few pages. How do I stop this happening?
- 13208/24/2006When printing multiple copies of a document using the 'N in 1' setting within the printer driver, the last page is sometimes printed on the first page of the next set of printouts.
- 13308/24/2006What kind of memory can I use?
- 13408/24/2006I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 13508/24/2006What is APIPA?
- 13608/24/2006What are the expected yields of the consumables?
- 13708/24/2006How do I lock the control panel settings?
- 13808/24/2006How do I change the length of time the printer will wait until it goes into Power Save mode?
- 13908/24/2006How can I know how many pages the printer has printed?
- 14008/24/2006The printer has power problems. What should I do?
- 14108/24/2006What is the printable area per page?
- 14208/24/2006I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the printer's front panel, or in the driver? If I change the setting in the driver, will the printer's front/control panel setting be used?
- 14308/24/2006What is the recommended paper?
- 14405/10/2006I cannot use the "Modules Update" button on Web BRAdmin.
- 14503/16/2006The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 14610/31/2005How do I change the print server password?
- 14710/25/2005How do I disable the APIPA protocol?
- 14810/25/2005What is the best printer driver to use-the PCL or BR-Script driver?
- 14910/25/2005Where do I find the complete User's Guide?
- 15009/23/2005How can I install the Web BRAdmin on Windows Server 2003?