FAQs & Troubleshooting
Latest |
144 Results
- 10103/19/2012Replace the toner cartridge.
- 10211/16/2011The paper is skewed when it's printed.
- 10311/10/2011I am using Mac OS X 10.5. When printing with the BR-Script Printer Driver, the black color is ruddy.
- 10411/04/2011I'm using the Simple Network Configuration capabilities of Apple Mac OS X. I can print from a Macintosh, but not from a Windows PC.
- 10511/04/2011I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 10610/31/2011I updated the Web BRAdmin and cannot enable the logging function.
- 10709/28/2011What kind of paper can I use?
- 10808/26/2011I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 10911/08/2010When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 11010/26/2010When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 11106/10/2010I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 11211/26/2009What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 11306/29/2009How do I factory reset the print server?
- 11405/27/2009How do I replace the OPC belt cartridge?
- 11505/27/2009How do I replace the waste toner pack?
- 11603/10/2009Can I buy any MICR toner?
- 11709/23/2008What is the recommended paper?
- 11806/06/2008In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 11906/12/2007I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 12002/07/2007I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 12101/24/2007What is the life of the consumables?
- 12209/06/2006What is UPnP and SSDP?
- 12308/24/2006How do I clear error Get Firmware?
- 12408/24/2006How do I clear error Stacker Full?
- 12508/24/2006Does the optional lower tray unit handle legal size paper?
- 12608/24/2006How do I perform a factory reset?
- 12708/24/2006What kind of memory can I use?
- 12808/24/2006I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 12908/24/2006White lines appear across the page.
- 13008/24/2006What is APIPA?
- 13108/24/2006How do I lock the control panel settings?
- 13208/24/2006How do I change the length of time the printer will wait until it goes into Power Save mode?
- 13308/24/2006How can I know how many pages the printer has printed?
- 13408/24/2006How do I cancel print jobs using the printer control panel?
- 13508/24/2006What is the printable area per page?
- 13608/24/2006I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the printer's front panel, or in the driver? If I change the setting in the driver, will the printer's front/control panel setting be used?
- 13705/10/2006I cannot use the "Modules Update" button on Web BRAdmin.
- 13803/16/2006The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 13911/08/2005Why does my Brother machine make a clunking noise when powered on or printing?
- 14010/31/2005How do I change the print server password?
- 14110/25/2005How do I disable the APIPA protocol?
- 14210/25/2005What is the best printer driver to use-the PCL or BR-Script driver?
- 14310/25/2005Where do I find the complete User's Guide?
- 14409/23/2005How can I install the Web BRAdmin on Windows Server 2003?