FAQs & Troubleshooting
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253 Results
- 101I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 102I cannot find some option in the Printing preferences. (For Windows)
- 103I cannot start ControlCenter4.
- 104CARTRIDGE ERROR
- 105Size mismatch
- 106Drum End Soon
- 107What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 108When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 109Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 110TONER ENDED
- 111Duplex Copy (1-sided to 2-sided)
- 112Ghost
- 113What driver package format is supported by my Linux distribution?
- 114Print Unable
- 115Drum Stop
- 116Clean the corona wire
- 117Download a file from the "Downloads" section and save it to Windows 8 computer.
- 118Scan Unable
- 119Clean the drum unit
- 120What is the BRAdmin Professional software used for?
- 121The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 122Is my Brother machine compatible with Windows Vista?
- 123Clean the paper pick-up roller.
- 124How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 125The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 126Uninstall the Brother Software and Drivers (Windows)
- 127"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 128Scan a document and e-mail it as an attachment using the SCAN key on my Brother machine
- 129Clean the scanner to improve the copy or fax quality.
- 130Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN key on my Brother machine
- 131Scan a document and e-mail it as an attachment. (For Windows)
- 132Duplex Disabled
- 133I can print but cannot scan via network. (For Mac)
- 134What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 135The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 136I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 137Scan a document and save the scanned image to a folder on a local or network hard disk (For Macintosh)
- 138I can print but cannot scan via network. (For Windows)
- 139Where can I find my Brother machine's serial number?
- 140I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 141Print the Network Configuration List
- 142Where do I find manuals for my Brother machine?
- 143Scan a document using Brother iPrint&Scan. (macOS only)
- 144Print from a computer using Print Profiles.
- 145Open the "Scanners and Cameras" and Properties.
- 146Scan a document and open the scanned image with a graphics application using the SCAN key on my Brother machine
- 147I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 148Scan and save a document in PDF format for Windows (Scan to File)
- 149Scan and save a document in PDF format for Macintosh (Scan to File)
- 150Reset the network settings to the factory default