FAQs & Troubleshooting
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131 Results
- 51Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 52How to identify the printer's firmware version
- 53I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 54How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 55I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 56How do I reset network setting?
- 57Suddenly my print server stopped printing.
- 58(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 59How to install Brother software on a computer not connected to the Internet
- 60(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 61The printer cannot communicate with other devices via Wi-Fi® or Bluetooth®.
- 62The printer automatically turns off when not used for a while.
- 63Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 64How do I uninstall the printer driver?
- 65How to delete the registry information and files related to the printer driver
- 66When I print a long label or many labels continuously, printing suddenly stops.
- 67Where can I find my Brother printer's serial number?
- 68Which interface cable can I use?
- 69How do I connect the printer to my computer via Wi-Fi®?
- 70I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 71How to share your printer in Windows 7 in a network-shared environment.
- 72The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 73How do I install the software using a USB cable? (for Windows)
- 74How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 75How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 76(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 77"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 78How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 79The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 80The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 81How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 82How do I transfer templates or other data from the computer to the printer?
- 83What do the indicator lights mean?
- 84I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 85How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 86Can I directly operate my printer from a self-developed application software and print a label?
- 87The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 88When I print many continuous labels, part of the label data is printed twice.
- 89How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 90The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 91How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 92The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 93How to open the Devices and Printers window
- 94How can I connect the printer to my mobile device via Wi-Fi®?
- 95The print result is blurred/white lines appear on my prints, or the print result is too dark to read and sometimes the paper cannot be fed correctly. What should I do?
- 96The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 97I connected multiple printers of the same model to one computer but can only print from one of them.
- 98(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 99How do I print vertical text? (P-touch Editor 5.0 for Windows)
- 100How do I clean my machine?