FAQs & Troubleshooting
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155 Results
- 51How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 52(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 53The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 54How to use the Paper Size Setup (for Windows)
- 55I cannot save a file downloaded from the Brother support website (For Windows)
- 56P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 57How to identify the printer's firmware version
- 58"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 59The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 60The print quality is poor, and the image is too light or dark.
- 61Will my printer automatically turn itself off?
- 62Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 63Using P-touch Template Settings
- 64How can I connect the printer to my mobile device via Wi-Fi®?
- 65How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 66Can I set a different media width when using an OpenOffice template? (Linux®)
- 67When printing from an application, the application's "Collate" setting does not work correctly.
- 68Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 69The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 70I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 71What do the indicator lights mean?
- 72How do I clean my machine?
- 73How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 74When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 75How can I change the IP address in order to use the product in a different network environment?
- 76The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 77How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 78My printer has suddenly stopped printing.
- 79I cannot save the edited text file. (Linux®)
- 80I cannot print from GIMP on Linux.
- 81The continuous tape length is about 100 mm regardless of the OpenOffice tape template settings. (Linux®)
- 82I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 83How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 84Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 85My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 86The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 87I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 88I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 89I cannot print from the client computer to the printer on the print server. (Linux®)
- 90I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux®)
- 91Uninstalling the printer drivers (Linux®)
- 92Creating a label with GIMP (Linux®)
- 93Creating a label with OpenOffice (Linux®)
- 94Using Web Based Management
- 95Using the Communication Settings (for Windows)
- 96Can I print out the printer settings?
- 97Error messages do not appear when using the USB connection of my printer.
- 98Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 99How do I switch to and use the mass storage mode?
- 100The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)