FAQs & Troubleshooting
Latest |
152 Results
- 5106/13/2022Reset the Network Settings to the Factory Settings
- 5206/13/2022Print the Network Configuration Report
- 5306/08/2022Color offset
- 5406/08/2022Uneven color density across the page
- 5506/08/2022The color of your printouts is not what you expected
- 5606/08/2022Correct the Color Printing
- 5705/18/2022Remove Small Scraps of Paper Jammed in the ADF
- 5805/18/2022Document is Jammed under the Document Cover
- 5905/18/2022Document is Jammed in the Top of the ADF Unit
- 6005/18/2022Clean the Drum Unit
- 6105/18/2022Replace the Waste Toner Box
- 6205/18/2022Paper is Jammed in the 2-sided Tray
- 6305/18/2022Paper is Jammed in the Back of the Machine
- 6405/18/2022Paper is Jammed Inside the Machine
- 6505/18/2022Clean the Scanner
- 6605/18/2022Clean the Corona Wires
- 6705/18/2022Replace the Drum Unit
- 6805/18/2022Replace the Toner Cartridge
- 6904/26/2022What is the recommended paper?
- 7004/25/2022Wrong Toner Cartridge
- 7104/25/2022Where can I find my Brother machine's serial number?
- 7204/22/2022Cannot Detect
- 7304/20/2022Uninstall the Brother Software and Drivers (Windows)
- 7404/18/2022Load Documents in the Automatic Document Feeder (ADF)
- 7504/15/2022Ghosting images
- 7604/14/2022Adjust color settings by using the custom setting in the printer driver (Windows only)
- 7704/14/2022Toner smears easily
- 7804/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7904/11/2022Wireless setup is requesting a WPS PIN to complete the setup
- 8004/11/2022My Brother machine could not be found over the network when I installed drivers on my computer.
- 8104/11/2022Too Many Trays
- 8204/11/2022Storage Full
- 8304/11/2022Control Printer Driver settings (only available for Windows)
- 8404/11/2022Install the Brother Mobile Connect application (for mobile device)
- 8504/11/2022Unusable Device
- 8604/11/2022Cannot Print ##
- 8704/11/2022Cartridge Error
- 8804/07/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 8904/04/2022Toner Error
- 9004/04/2022No Toner
- 9104/04/2022Reduce Toner Consumption
- 9203/24/2022I cannot find some option in the Printing preferences. (For Windows)
- 9303/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 9403/23/2022I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print? (Windows only)
- 9503/23/2022Vertical colored streaks or bands appear on the page
- 9603/10/2022Drum !
- 9712/15/2021I cannot connect my machine to a Windows 11 computer via USB.
- 9811/29/2021A security warning appears when accessing Web Based Management via HTTPS.
- 9911/29/2021When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 10011/10/2021Open the Control Panel (For Windows)