FAQs & Troubleshooting
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294 Results
- 51Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 52Reset the Network Settings to the Factory Settings
- 53I cannot print using my Brother machine on a wireless network (Windows)
- 54I cannot print using my Brother machine on a wireless network (Mac)
- 55Condensation
- 56Toner Low
- 57Drum !
- 58My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 59What driver package format is supported by my Linux distribution?
- 60When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 61Adjust color settings by using the custom setting in the printer driver
- 62When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 63Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 64The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 65I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 66Cooling Down
- 67Add your Brother machine with AirPrint (macOS)
- 68Delete print jobs from the print queue.
- 69Configure and use the Scan to Network feature (For Windows)
- 70Printing/ Scanning with a mobile device
- 71Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 72I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 73Cartridge Error
- 74Replace Laser
- 75Carry out calibration to improve the color density
- 76Uneven density appears periodically across the page.
- 77Colored spots at 94 mm (3.7 in.) intervals or at 30 mm (1.2 in.) intervals
- 78White streaks or bands down the page
- 79Install extra memory
- 80Blank page or some colors are missing.
- 81How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 82I cannot find some option in the Printing preferences. (For Windows)
- 83I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 84Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 85I keep getting the error message "Authenticate Err (Authentication error)".
- 86When I send a fax from the machine, an error "not register." or "not registered." is displayed.
- 87Size Error DX or Size Error 2-sided
- 88What kind of memory can I use?
- 89Print on envelopes, labels or thick paper from the MP Tray
- 90A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 91Turn the Toner Save Mode on or off.
- 92I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 93Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 94Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 95Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 96Select Receive mode.
- 97Registration or Registration failed.
- 98Tray 2 Error
- 99WT Box End Soon
- 100I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)