FAQs & Troubleshooting
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321 Results
- 51(Video) Unpack your Brother machine and install the toner cartridge
- 52Use voice mail on the same line as my Brother machine.
- 53How to identify your Operating System (OS).
- 54My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 55I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 56White lines, bands or ribbing across the page
- 57Lines across the page
- 58Add your Brother machine with AirPrint (macOS)
- 59Gray background
- 60Hollow print
- 61Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 62White lines down the page
- 63Black lines down the page
- 64Turn Off Memory Receive
- 65I cannot find some option in the Printing preferences. (For Windows)
- 66My Brother machine could not be found over the network when I installed drivers on my computer.
- 67Change Memory Receive Options
- 68Dial Restriction for Fax sending.
- 69White spots or black spots at 94 mm (3.7 in.) intervals
- 70Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 71Size Error DX or Size Error 2-sided
- 72Print on envelopes, labels, or thick paper from the manual feed slot.
- 73Wireless setup is requesting a WPS PIN to complete the setup
- 74Load Paper in the Paper Tray
- 75Shrink Page Size of an Oversized Incoming Fax
- 76(Video) Save Scanned Data to a Folder as a PDF File
- 77The message "ERROR" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 78I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 79Forward Incoming Faxes to Another Machine
- 80Drum End Soon
- 81Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 82Store Incoming Faxes in the Machine's Memory
- 83I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 84(Video) Paper is Jammed in the Output Paper Tray
- 85Dial Access Codes and Credit Card Numbers
- 86(Video) Set up your Brother machine on a wireless network.
- 87Reduce Printing Noise
- 88(Video) Cannot Detect
- 89(Video) Update the Driver or Firmware for your Brother machine
- 90Cannot Detect
- 91I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
- 92What kind of envelopes and labels are recommended for printing?
- 93Printing/ Scanning with a mobile device
- 94Cartridge Error
- 95Set up my Brother machine to forward the received faxes to another location.
- 96Forward Faxes Remotely
- 97Load Documents in the Automatic Document Feeder (ADF)
- 98Protect your Brother machine against unauthorised access over the network
- 99Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 100Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?