FAQs & Troubleshooting
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344 Results
- 51When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 52Transfer faxes to the PC when my machine has a mechanical issue.
- 53I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 54When using Web Connect I receive an error message: Connection Error 01 -Unexpected Error Occurred. Start Over Again.
- 55I cannot find some option in the Printing preferences. (For Windows)
- 56Load photo paper
- 57Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 58Unable to Print 7X
- 59Improve poor print quality.
- 60I cannot install Brother drivers on Debian 10 or later (Linux)
- 61The scanner cover support has come off. (With Video Instructions)
- 62My Brother machine's Copy Quality is set to "Best" and I cannot change it.
- 63When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 64Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 65Use voice mail on the same line as my Brother machine.
- 66I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 67I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 68Cannot print after a Windows 10 update (June 2020)
- 69To install the printer driver easily using a tool. (Linux)
- 70Printing/ Scanning with a mobile device
- 71What is Brother iPrint&Scan?
- 72I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 73Select Receive mode.
- 74Can I print from or scan to Android™ Smartphone?
- 75How do I improve my Brother machine's copy speeds?
- 76No Ink Cartridge
- 77Cannot Detect
- 78Verify if the Brother machine has a dial tone.
- 79Print using only the black ink cartridge when the Color cartridges have run out.
- 80Cover is Open
- 81Send the same fax to multiple fax numbers. (Broadcasting)
- 82I cannot receive a color fax.
- 83Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 84I can't turn off my Brother machine.
- 85I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 86Large characters are printed incorrectly. (Linux)
- 87"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 88Easy Scan to E-mail
- 89I cannot save a file downloaded from the Brother support website (For Windows)
- 90My brother machine will not stop ringing when it is not in use.
- 91(Video) Connect the telephone line and power cord
- 92Connect the telephone line and power cord
- 93Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 94Open the "Scanners and Cameras" and Properties.
- 95What is Brother Web Connect?
- 96Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 97Low Temperature
- 98Will my Brother machine work with Voice Over Internet Protocol (VoIP)?
- 99Store a Speed Dial number from my Brother machine's Caller ID History.
- 100Unable to Print XX