FAQs & Troubleshooting
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- 51Load an Envelope (Manual Feed Slot)
- 52Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 53Download a file from the "Downloads" section and save it to Windows 8 computer.
- 54Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 55Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 56Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 57When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 58Improve poor print quality.
- 59Add your Brother machine with AirPrint (macOS)
- 60I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 61I cannot print using my Brother machine on a wireless network (Mac)
- 62Sleep
- 63My Brother machine could not be found over the network when I installed drivers on my PC.
- 64Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 65The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 66High Temperature
- 67No Ink Cartridge
- 68When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 69Cover is Open
- 70I cannot find some options in the Print dialog box (macOS 11 or later)
- 71Easy Scan to E-mail
- 72Combine multiple scanned documents into a single file with PaperPort™
- 73The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 74Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 75Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 76Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 77The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 78Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 79Ink Absorber Full / Ink Absorber Pad Full
- 80I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 81Forward a fax to another fax machine when my machine has a mechanical problem.
- 82What is the BRAdmin Professional software used for?
- 83Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 84Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 85Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 86I cannot save a file downloaded from the Brother support website (For Windows)
- 87I cannot find some option in the Printing preferences. (For Windows)
- 88Paper tray not detected/ Paper tray #2 not detected
- 89Cannot Detect Ink Volume
- 90Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 91Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 92What is Brother Web Connect?
- 93Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 94Wrong Tray Setting or Wrong Tray Settings
- 95Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 96The edge of glossy paper is smudged.
- 97Change the printer driver settings (Windows/macOS)
- 98Cannot Detect
- 99Cannot print after a Windows 10 update (June 2020)
- 100Protect your Brother machine against unauthorised access over the network