FAQs & Troubleshooting
Latest |
335 Results
- 5107/31/2024Copy on Both Sides of the Paper (2-sided Copy)
- 5207/31/2024Adjust the Machine Volume
- 5307/31/2024Clean the Paper Pick-up Rollers
- 5407/31/2024Clean the Print Head from Your Brother Machine
- 5507/31/2024Clean the Paper Feed Rollers
- 5607/31/2024Print a Fax Stored in the Machine's Memory
- 5707/31/2024Enlarge or Reduce Copied Images
- 5807/31/2024Store Incoming Faxes in the Machine's Memory
- 5907/31/2024Set the Date & Time
- 6007/31/2024Clean the Scanner
- 6107/31/2024Paper is Jammed in the Back of the Machine
- 6207/31/2024Set Your Station ID
- 6307/30/2024Set Sleep Mode Countdown
- 6407/30/2024Reset the Network Settings to Factory Default
- 6507/30/2024Print the Network Configuration Report
- 6607/04/2024Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 6706/27/2024The scanning speed is slow when scanning from my machine. (Windows)
- 6806/19/2024I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 6906/05/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 7005/22/2024(Video) Update the Driver or Firmware for your Brother machine
- 7102/14/2024I cannot print using my Brother machine on a wireless network (Mac)
- 7202/14/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 7301/31/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 7401/10/2024What is the default password for my Brother machine?
- 7501/04/2024Easy Scan to E-mail
- 7611/17/2023"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 7709/22/2023I cannot scan via network.
- 7808/29/2023Verify if the Brother machine has a dial tone.
- 7908/10/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 8006/27/2023I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 8106/27/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 8206/08/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 8306/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 8406/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 8506/01/2023Print both sides of paper or a booklet automatically
- 8606/01/2023Add your Brother machine with AirPrint (macOS)
- 8706/01/2023Delete print jobs from the print queue.
- 8805/16/2023I cannot print from my computer via USB.
- 8904/26/2023I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 9004/10/2023The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 9104/07/2023The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 9204/07/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 9303/31/2023What is Brother Web Connect?
- 9403/27/2023"Offline" appears on the Status Monitor.
- 9503/27/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 9603/27/2023Change the printer driver settings (Windows/macOS)
- 9703/27/2023The printer status is Offline or Paused.
- 9803/23/2023Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- 9903/17/2023I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 10003/17/2023Open the "Scanners and Cameras" and Properties.