FAQs & Troubleshooting
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280 Results
- 51(Video) Connect telephone line and power cords
- 52Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 53Document Jam
- 54(Video) Update the Driver or Firmware for your Brother machine
- 55Cannot Detect Ink Volume
- 56Cannot print after a Windows 10 update (June 2020)
- 57Check the Print Alignment from Your Brother Machine
- 58Sleep
- 59The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 60"Offline" appears on the Status Monitor.
- 61I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
- 62I cannot find some options in the Print dialog box (macOS 11 or later)
- 63Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 64What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 65I cannot install Brother drivers on Debian 10 or later (Linux)
- 66Correct the Paper Feed to Clear Vertical Lines
- 67I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 68Delete print jobs from the print queue.
- 69Command List of brscan. (Linux)
- 70Clean the Paper Pick-up Rollers
- 71What driver package format is supported by my Linux distribution?
- 72Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 73I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 74Where can I download Brother iPrint&Scan application for Mac?
- 75Printing is slow or printed images are too dark (Windows)
- 76Easy Scan to E-mail
- 77Paper Size Mismatch
- 78Forward a fax to another fax machine when my machine has a mechanical issue.
- 79Print the Network Configuration Report
- 80I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 81I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 82Wrong Ink Cartridge
- 83Protect your Brother machine against unauthorised access over the network
- 84When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 85Set up a Brother machine and your mobile device on a wireless network
- 86Open the Control Panel (For Windows)
- 87Load Documents on the Scanner Glass
- 88Save Scanned Data to a Folder as a PDF File
- 89When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 90Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 91Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 92What is Brother Web Connect?
- 93Unable to Print XX
- 94Adjust the Machine Volume
- 95No Paper / No Paper Fed
- 96What is the recommended paper?
- 97Uninstall the Brother Software and Drivers (Windows)
- 98Scan using XSane or GIMP (Linux)
- 99Wireless setup is requesting a WPS PIN to complete the setup
- 100The error message "No machine found" appears when I installed drivers with USB connection (For Windows).