FAQs & Troubleshooting
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140 Results
- 51Change the printer driver settings (Windows)
- 52The downloaded driver's name is different from my machine's name. (Linux)
- 53Paper is Jammed Inside and in the Front of the Machine (Jam Inside/Front)
- 54When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 55A security warning appears when accessing Web Based Management via HTTPS.
- 56I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 57Cannot print after a Windows 10 update (June 2020)
- 58The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 59Check the remaining ink or toner level (Linux)
- 60My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 61To install the printer driver easily using a tool. (Linux)
- 62Load Documents in the Automatic Document Feeder (ADF)
- 63Enable the Brother machine's network interface.
- 64Delete print jobs from the print queue.
- 65I cannot find some option in the Printing preferences. (For Windows)
- 66Open the Control Panel (For Windows)
- 67I cannot print from my computer via USB.
- 68Cannot Detect
- 69Clean the Paper Pick-up Rollers
- 70Paper Size Mismatch
- 71Paper is Jammed in the Back of the Machine (Jam Rear)
- 72What is the recommended paper?
- 73Uninstall the Brother Software and Drivers (Windows)
- 74I cannot connect my machine to a Windows 11 computer via USB.
- 75When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 76Configure the Scan to Email Feature (Linux)
- 77Where can I download Brother iPrint&Scan application for Mac?
- 78Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 79I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 80Send a fax using PC-FAX with LPD/LPRng (Linux)
- 81Remove Paper Scraps Jammed in the ADF
- 82Document is Jammed in the Top of the ADF Unit
- 83Verify if the Brother machine has a dial tone.
- 84Document Jam
- 85Where can I find my Brother machine's serial number?
- 86I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 87Copy an ID card on Letter paper, and then cut the paper in half automatically.
- 88I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 89I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 90I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 91When I print images, the quality is not good (Linux)
- 92When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 93How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 94How Brother inkjet printers measure remaining page yields
- 95Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 96I get a TS error when trying to print on a wireless network.
- 97Access Web Based Management
- 98Check the firmware version.
- 99Wrong Ink Color
- 100Print the WLAN Report