FAQs & Troubleshooting
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299 Results
- 51Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 52How do I clear the message "Unusable Device / Please Disconnect USB Device"?
- 53I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 54I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 55What is Distinctive Ring and how do I program it?
- 56Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 57I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 58I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 59What is MFL-Pro Suite Software?
- 60Can I use AirPrint with my Brother machine?
- 61Improve the quality of the images from my Brother machine's PhotoCapture Center.
- 62The edge of glossy paper is smudged.
- 63How many times will my Brother machine automatically redial a number?
- 64How can I store telephone and fax numbers on my Brother machine for easy dialing?
- 65When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 66What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 67I'm using Macintosh. What is the PreScan option used for?
- 68Why can't I print when an ink cartridge is empty?
- 69Set up an outgoing message for Fax/Tel Mode.
- 70I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 71Locate files scanned with ControlCenter2 (For Macintosh)
- 72Can I print using only the black ink cartridge when the Color cartridges have run out?
- 73I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
- 74Is my Brother machine compatible with Windows Vista?
- 75I can not install/uninstall the driver when a CompactFlash®, Memory Stick®, Memory Stick Pro™, xD-Picture Card™, SecureDigital™, MultiMediaCard™ or USB Flash memory drive is installed into the media slot. What can I do?
- 76How do I factory reset the print server?
- 77How do I know the current network configuration?
- 78My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 79I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 80I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 81Cannot print after a Windows 10 update (June 2020)
- 82Set up your Brother machine on a wireless network.
- 83Protect your Brother machine against unauthorised access over the network
- 84Install the built-in drivers (For Windows 8 and Windows 10)
- 85The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 86Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 87When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 88I'm using Windows Vista and trying to use a network connected Brother machine. However, I cannot see the machine in the Network Explorer. What should I do?
- 89Can third party ink be used to refill the ink cartridges?
- 90I can print but cannot scan via network. (For Windows)
- 91I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 92What is Infrastructure mode?
- 93Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 94Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 95Is there any way to reduce Ink consumption when printing from my computer?
- 96I cannot install Brother drivers on Debian 10 or later (Linux)
- 97The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 98Discover the MAC address of the Brother network card
- 99Configure a cover page for PC-FAX.
- 100I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)