FAQs & Troubleshooting
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Latest |
310 Results
- 5107/26/2022Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 5207/26/2022Configure and use the Scan Key Tool (Linux)
- 5307/20/2022Uninstall the drivers. (Mac OS X 10.5)
- 5406/30/2022I can print but cannot scan via network. (For Mac)
- 5506/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 5605/18/2022Locate files scanned with ControlCenter3 (For Windows)
- 5705/09/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5804/20/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 5904/11/2022Wireless setup is requesting a WPS PIN to complete the setup
- 6004/07/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 6104/01/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 6204/01/2022Scan multiple pages into one file instead of each scan being saved as a separate file.
- 6303/24/2022I cannot find some option in the Printing preferences. (For Windows)
- 6403/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 6503/17/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 6602/15/2022Replace the drum unit.
- 6701/06/2022I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 6811/10/2021Open the Control Panel (For Windows)
- 6910/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 7003/19/2021I get a TS error when trying to print on a wireless network.
- 7102/17/2021Set up your Brother machine on a wireless network.
- 7201/19/2021ControlCenter3 displays a blank screen at startup (Windows)
- 7312/29/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 7410/22/2020Install PaperPort™ 12SE / 14SE onto Windows 10.
- 7507/27/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 7607/16/2020Cannot print after a Windows 10 update (June 2020)
- 7707/06/2020I cannot scan when using SELinux (Security-Enhanced Linux)
- 7807/06/2020Scan using XSane or GIMP (Linux)
- 7907/06/2020Important points for specifying the scan area (Linux)
- 8007/06/2020What driver package format is supported by my Linux distribution?
- 8106/02/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 8205/13/2020Configure scan settings without administrator privileges (Linux)
- 8305/13/2020Firewall port requirements of the Scan Key Tool (Linux)
- 8405/13/2020I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 8505/11/2020Enable the Brother machine's network interface.
- 8604/16/2020I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 8704/06/2020I installed scan-key-tool, but it does not work. (Linux)
- 8804/06/2020Delete a network scanner entry. (Linux)
- 8904/06/2020I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 9012/03/2019The downloaded driver's name is different from my machine's name. (Linux)
- 9112/03/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 9211/27/2019Print command (LPR) (Linux)
- 9311/27/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 9411/15/2019Print command (cupswrapper) (Linux)
- 9511/14/2019I cannot send a fax using PC-FAX (Windows 10)
- 9610/30/2019Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 9710/30/2019Scan from the Brother iPrint&Scan application using Windows Phone.
- 9810/30/2019Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 9910/29/2019Pre-Required Procedures (Linux)
- 10010/29/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)