FAQs & Troubleshooting
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289 Results
- 51I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 52Can I use voice mail on the same line as my Brother machine?
- 53What does "COMM.ERROR" on the LCD display mean?
- 54I'm using Macintosh. What is the PreScan option used for?
- 55I updated the Web BRAdmin and cannot enable the logging function.
- 56I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 57I cannot save a file downloaded from the Brother support website (For Windows)
- 58Download a file from the "Downloads" section and save it to Windows 8 computer.
- 59I cannot make borderless prints.
- 60Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 61How do I clear Machine Error 46?
- 62I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
- 63Which E-mail packages are compatible with ControlCenter3?
- 64When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 65What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 66When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 67When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 68Uninstall the drivers (Windows)
- 69What driver package format is supported by my Linux distribution?
- 70Pre-Required Procedures (Linux)
- 71How do I know which side up my photo paper should be in the tray?
- 72In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 73The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 74The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 75Open the "Scanners and Cameras" and Properties.
- 76The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 77I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 78Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 79I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 80I cannot feed the paper from the Photo Paper Tray.
- 81When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 82When I try to OCR into WordPad using the ScanSoft® PaperPort® SE with OCR or the Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do?
- 83What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 84What is the BRAdmin Professional software used for?
- 85I am using Voice Over Internet Protocol (VoIP) and I'm having problems receiving faxes.
- 86What is the difference between the Modern user interface and the Classic user interface of ControlCenter3?
- 87"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
- 88The LCD displays an error code (number). What does it mean?
- 89I'm using Windows. What format are the attachments when a document is scanned to e-mail and is a special viewer needed?
- 90Cannot print after a Windows 10 update (June 2020)
- 91All print jobs are aborted and nothing is printed. (Linux)
- 92Windows 10 Support Information
- 93Use the Network Connection Repair Tool (Windows)
- 94The edge of glossy paper is smudged.
- 95I can print but cannot scan via network. (For Windows)
- 96I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 97When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 98Can I set my Brother machine to forward the faxes I receive to another location?
- 99When I print photos, the color quality is not good.
- 100When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.