FAQs & Troubleshooting
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276 Results
- 51What does "COMM.ERROR" on the LCD display mean?
- 52When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 53How do I know the current network configuration?
- 54Configure and use PC-FAX (CUPS) (Linux)
- 55I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 56Paper size settings are unavailable when I print from OpenOffice (Linux)
- 57I'm scanning multiple pages to be emailed to one email address using Scan to Email from the Brother Control Center 2.0. An email message is being created for each page.
- 58Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 59I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 60I cannot install the driver when using the Driver Install Tool. (Linux)
- 61Print command (cupswrapper) (Linux)
- 62The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 63The edge of glossy paper is smudged.
- 64The printer status is Offline or Paused.
- 65I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 66Scan to Email does not work with Outlook2003 or Outlook2007. What can I do? (For ControlCenter3 Users)
- 67Can I print using only the black ink cartridge when the Color cartridges have run out?
- 68I'm using Voice Over Internet Protocol (VoIP) and am having problems sending faxes. What can I do?
- 69I'm using Windows XP/XP Professional x64 Edition. When my PC comes out of Standby or hibernate mode the message "No Device" appears and the Status Monitor is grayed out. What can I do?
- 70Which E-mail packages are compatible with ControlCenter3?
- 71I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 72Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 73"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
- 74I am having issues with the paper feed. What can I do?
- 75When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 76I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 77How do I program the date and time?
- 78Can I confirm that the FAX was sent correctly?
- 79What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 80I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 81I'm using Macintosh. What is the PreScan option used for?
- 82Why can't I print when an ink cartridge is empty?
- 83I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 84My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 85Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 86Command List of brscan. (Linux)
- 87I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 88I want to print using CUPS while keeping SELinux enabled. (Linux)
- 89Open the Control Panel (For Windows)
- 90Open the "Scanners and Cameras" and Properties.
- 91I cannot print from my computer via USB.
- 92How do I make a copy on my Brother machine?
- 93Windows 7 Support Information
- 94"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 95Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 96How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 97I'm using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes.
- 98My Brother machine has no power. What can I do?
- 99Change the user interface of ControlCenter3
- 100Why is it necessary for my machine to go through regular cleaning cycles?