FAQs & Troubleshooting
![]() |
Popular |
109 Results
- 51How to identify your Operating System (OS) for Windows or Mac
- 52How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 53The power indicator does not light.
- 54The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out of Paper".
- 55The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out of Ribbon" or "Ribbon Encoder Err./Ribbon End Err".
- 56Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 57What is the Label List? (P-touch Editor 5.x for Windows)
- 58(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 59I cannot connect my machine to the wireless network.
- 60(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 61How to install Brother software on a computer not connected to the Internet
- 62The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 63How do I uninstall the printer driver?
- 64How do I clean / maintain my printer?
- 65The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 66Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 67When printing with the thermal transfer method, the print or cutting position gradually shifts.
- 68The printed label is wrinkled.
- 69How to reset the printer settings by directly operating the printer
- 70How to update firmware to all printers on the same subnet at the same time
- 71How to transfer the print programs or templates using FBPL commands
- 72The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 73How do I reset Wi-Fi® setting?
- 74When I print a long label or many labels continuously, printing stops suddenly before finishing.
- 75I cannot use some functions in BRAdmin Professional 4.
- 76Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 77Printed barcodes cannot be read.
- 78Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 79I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 80The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 81How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 82How to clean the Print Head
- 83How to change the speed and density in BarTender
- 84How to adjust the tear position in BarTender
- 85How to configure your printer by web browser
- 86Find the Wireless Security Information (e.g., SSID, Network key, etc.) for Windows
- 87The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 88(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 89(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 90How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 91How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 92(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 93The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 94How to set up the printer
- 95What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 96My format is reset to default once my label has been printed when running the Excel Add-In. (P-touch Editor 5.x for Windows)
- 97How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 98The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 99How to use the Numbering function (P-touch Editor 5.x for Windows)
- 100The printed label contains gray lines.