FAQs & Troubleshooting
![]() |
Popular |
110 Results
- 51How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 52The power indicator does not light.
- 53When printing with the thermal transfer method, the print or cutting position gradually shifts.
- 54The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out of Ribbon" or "Ribbon Encoder Err./Ribbon End Err".
- 55How to update the firmware
- 56How to update firmware to all printers on the same subnet at the same time
- 57How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 58How do I reset Wi-Fi® setting?
- 59How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 60How to set up the printer
- 61The left or right side of the label is not printed correctly.
- 62(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 63I don't know the Product Key Code for BarTender UltraLite Edition 2021 (BarTender Designer for Brother).
- 64The label is skipped when printing.
- 65Memory full error occurred.
- 66Where can I find the printer's network settings, such as IP address?
- 67Printed barcodes cannot be read.
- 68(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 69How do I clean / maintain my printer?
- 70(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 71How can I connect the printer to my mobile device via Wi-Fi® ?
- 72How to use the Numbering function (P-touch Editor 5.x for Windows)
- 73I cannot use some functions in BRAdmin Professional 4.
- 74The label wraps around the platen roller when using the cutter.
- 75How to change the speed and density in BarTender
- 76How to open the Devices and Printers window
- 77Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 78The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 79Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 80The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 81How do I uninstall the printer driver?
- 82How to clean the Platen Roller
- 83(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 84How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 85What is the Label List? (P-touch Editor 5.x for Windows)
- 86The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 87When I print a long label or many labels continuously, printing stops suddenly before finishing.
- 88How to get an alert log file using the BPM (Brother Printer Management Tool) (for Windows)
- 89I cannot connect my machine to the wireless network.
- 90How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 91The printed label is wrinkled.
- 92How to clean the Print Head
- 93How to adjust the tear position in BarTender
- 94How to adjust the printout position
- 95How to configure your printer by web browser
- 96How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 97How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 98How do I print vertical text? (P-touch Editor 5.x for Windows)
- 99The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 100The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)