FAQs & Troubleshooting
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114 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51The printer status is Offline or Paused.
- 52The scanning speed is slow when scanning from my machine. (Windows)
- 53A security warning appears when accessing Web Based Management via HTTPS.
- 54Open the Control Panel (For Windows)
- 55Where can I download Brother iPrint&Scan application for Mac?
- 56Enable the Brother machine's network interface.
- 57Poor fixing
- 58Drum !
- 59Lines across the page
- 60Use Universal Print (Windows)
- 61Update the Driver or Firmware for your Brother machine
- 62Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 63Control Printer Driver settings (only available for Windows)
- 64Open the Status Monitor (Windows)
- 65My Brother machine has no power.
- 66Where can I find my Brother machine's serial number?
- 67I get a TS error when trying to print on a wireless network.
- 68I cannot print on a wireless (Wi-Fi) network (Mac)
- 69Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 70Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 71Black lines down the page
- 72I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 73The downloaded driver's name is different from my machine's name. (Linux)
- 74What is the difference between the toner cartridge and the drum unit?
- 75Large characters are printed incorrectly. (Linux)
- 76I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 77Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 78I cannot print on a wireless (Wi-Fi) network (Windows)
- 79The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 80Can I send a print job to multiple machine email addresses using Email Print?
- 81My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 82I am unable to print from a client PC to a printer on a print server. (Linux)
- 83Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 84When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 85Ghosting images
- 86When I print images, the quality is not good (Linux)
- 87Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 88I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 89Important points you need to confirm before configuring your Brother machine for a wireless network.
- 90Discover the MAC address of the Brother network card
- 91Cannot Detect
- 92In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 93I cannot connect my machine to a Windows 11 computer via USB.
- 94To install the printer driver easily using a tool. (Linux)
- 95Check the firmware version.
- 96Uninstall the Brother Software and Drivers (Windows)
- 97I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 98The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 99The driver installation finished successfully but I cannot print. (Linux)
- 100Supported models of Universal Printer Driver for PCL