FAQs & Troubleshooting
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216 Results
- 51Create or Delete Your Print Profile (Windows®)
- 52Smudges on printed pages (Poor fixing)
- 53What is the default password for my Brother machine?
- 54Update the Driver or Firmware for your Brother machine
- 55Load and Print Thick Paper Using the Paper Tray
- 56Drum End Soon
- 57Clean the Corona Wire
- 58Access Web Based Management
- 59Change the printer driver settings (Windows/macOS)
- 60Clean the Machine
- 61Set Sleep Mode Countdown
- 62I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 63Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 64Curled or wavy
- 65Manage Your Network Machine Securely Using Web Based Management
- 66What is the difference between the toner cartridge and the drum unit?
- 67Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 68I cannot print from my computer via USB.
- 69Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 70Restrict the functions available on your Brother machine and the number of prints.
- 71Uninstall the Brother Software and Drivers (Windows)
- 72Reduce Toner Consumption
- 73"Offline" appears on the Status Monitor.
- 74Black toner marks across the page
- 75I cannot connect my machine to a Windows 11 computer via USB.
- 76Print on Both Sides of the Paper (Macintosh)
- 77Media Type Mismatch or Media Mismatch
- 78What kind of envelopes and labels are recommended for printing?
- 79Open the Control Panel (For Windows)
- 80I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 81The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 82Clean the Paper Pick-up Rollers
- 83I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 84Size Error DX or Size Error 2-sided
- 85Secure Print (Windows®)
- 86My Brother machine is unresponsive.
- 87Restrict computers that can access the Brother machine.
- 88Printing/ Scanning with a mobile device
- 89Change machine settings from your computer.
- 90Send an Email with User Authentication
- 91Use the Network Connection Repair Tool (Windows)
- 92Install the built-in drivers (For Windows 8 and Windows 10)
- 93Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 94Secure Print (Macintosh)
- 95Size mismatch
- 96Toner specks
- 97My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 98Print as a Poster (Windows®)
- 99Cannot print after a Windows 10 update (June 2020)
- 100I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)