FAQs & Troubleshooting
![]() |
Popular |
125 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51What is the default password for my Brother machine?
- 52Check the remaining ink or toner level (Linux)
- 53Open the Control Panel (For Windows)
- 54I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print? (Windows only)
- 55Where can I find my Brother machine's serial number?
- 56Large characters are printed incorrectly. (Linux)
- 57I get a TS error when trying to print on a wireless network.
- 58The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 59Enable the Brother machine's network interface.
- 60Horizontal coloured lines appear on the page
- 61Uninstall the Brother Software and Drivers (Windows)
- 62I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 63A security warning appears when accessing Web Based Management via HTTPS.
- 64I cannot install Brother drivers on Debian 10 or later (Linux)
- 65Cannot print after a Windows 10 update (June 2020)
- 66Where can I download Brother iPrint&Scan application for Mac?
- 67How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 68Control Printer Driver settings (only available for Windows)
- 69Delete print jobs from the print queue.
- 70What is the difference between the toner cartridge and the drum unit?
- 71I cannot connect my machine to a Windows 11 computer via USB.
- 72To install the printer driver easily using a tool. (Linux)
- 73Reset the Drum Counter
- 74Manual Feed
- 75Toner smears easily
- 76When I print images, the quality is not good (Linux)
- 77Wireless setup is requesting a WPS PIN to complete the setup
- 78Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 79Uneven color density across the page
- 80Toner scatter or toner stain
- 81I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 82I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 83Can I send a print job to multiple machine email addresses using Email Print?
- 84The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 85Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 86The driver installation finished successfully but I cannot print. (Linux)
- 87I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 88I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 89I am unable to print from a client PC to a printer on a print server. (Linux)
- 90Printed pages are compressed, horizontal stripes appear, or characters in the top, bottom, left and right margins are cut off.
- 91Discover the MAC address of the Brother network card
- 92My Brother machine has no power.
- 93Check the Node Name of the Brother machine
- 94Vertical colored streaks or bands appear on the page
- 95I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 96My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 97Check the firmware version.
- 98I cannot find some option in the Printing preferences. (For Windows)
- 99Missing thin lines in images
- 100Color offset