FAQs & Troubleshooting
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206 Results
- 51What kind of USB cable should I use?
- 52JAM MP TRAY
- 53I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 54The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 55I cannot install Brother drivers on Debian 10 or later (Linux)
- 56I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 57JAM DUPLEX
- 58What is a "Generic PCL Driver"?
- 59Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 60JAM TRAY 2
- 61What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 62When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 63When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 64Verify the Brother machine connected to the Wired Network (For Macintosh)
- 65I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 66Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 67I printed documents using the "Booklet printing" option. However, the margins and layout of the document does not look as it should. What can I do?
- 68When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 69Printouts are faint.
- 70What is the Network Shared printing?
- 71When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 72How can I install the Web BRAdmin on Windows Server 2003?
- 73What kind of paper can I use?
- 74Can I print using the IPP protocol on Windows XP?
- 75When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 76The driver installation finished successfully but I cannot print. (Linux)
- 77I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 78Uninstall the drivers. (Mac OS X 10.5)
- 79I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 80Large characters are printed incorrectly. (Linux)
- 81Windows 10 Support Information
- 82Install the built-in drivers (For Windows 8 and Windows 10)
- 83A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 84I cannot print from my computer via USB.
- 85I cannot print from Mac OS X.
- 86Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 87I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 88What is the printable area per page?
- 89Print on both sides of the paper(2-sided/Duplex Printing).
- 90I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 91I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 92I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 93I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 94I cannot print from my computer via network. (For Windows)
- 95My Brother machine misfeeds paper.
- 96How do I print a Test page?
- 97Printouts have toner specks.
- 98Black toner marks appear across the page.
- 99How do I print a network configuration page?
- 100I cannot install the driver when using the Driver Install Tool. (Linux)