FAQs & Troubleshooting
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93 Results
- 5109/26/2022How to disconnect a machine from Artspira using the machine
- 5209/26/2022How to disconnect the machine from Artspira using the Artspira app
- 5309/26/2022About the contents and data treated by Artspira app
- 5409/26/2022M6331001 appears on the Artspira app screen.
- 5509/26/2022M5622201 appears on the Artspira app screen.
- 5609/26/2022M5541001 appears on the Artspira app screen.
- 5709/26/2022M4452001 appears on the Artspira app screen.
- 5809/26/2022M4341001 appears on the Artspira app screen.
- 5909/26/2022M4210001 appears on the Artspira app screen.
- 6009/26/2022M3124301 appears on the Artspira app screen.
- 6109/26/2022M2513631 appears on the Artspira app screen.
- 6209/26/2022M2102501 appears on the Artspira app screen.
- 6309/12/2022How to find the security information (SSID and network key) for your home network
- 6406/16/2022Needle breaks.
- 6506/10/2022Upper thread breaks.
- 6606/02/2022Bobbin thread breaks
- 6709/24/2021"The SSID and Network Key are incorrect." message appears on the LCD. What does it mean?
- 6809/08/2021"The wireless setting is not activated." message appears on the LCD. What does it mean?
- 6909/08/2021"The machine is still trying to connect to your wireless network." message appears on the LCD. What does it mean?
- 7002/14/2019The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 7102/14/2019The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 7202/14/2019The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 7302/14/2018"Not enough available memory to save." message appears on the LCD. What does it mean?
- 7407/21/2017"F**" appears on the LCD. What does it mean?
- 7507/21/2017"Cannot recognize the data for the selected pattern. The data may be corrupted. Please turn off the power and turn on again." message appears on the LCD. What does it mean?
- 7607/29/2016"There is a pattern included that cannot be saved to USB media. Save the pattern in the machine's memory." message appears on the LCD. What does it mean?
- 7707/29/2016"Selected pattern field extends to the outside of the embroidery frame." message appears on the LCD. What does it mean?
- 7807/29/2016"Pattern extends to the outside of embroidery frame. This function cannot be used at this time." message appears on the LCD. What does it mean?
- 7907/29/2016"Cannot change the font since some letters are not included to the selected font." message appears on the LCD. What does it mean?
- 8007/29/2016"Pattern extends to the outside of embroidery frame." message appears on the LCD. What does it mean?
- 8107/29/2016"A malfunction occurred. Turn the machine off, then on again." message appears on the LCD. What does it mean?
- 8207/29/2016"The USB media was changed. Do not change the USB media while it is being read." message appears on the LCD. What does it mean?
- 8307/29/2016"This USB media cannot be used." message appears on the LCD. What does it mean?
- 8407/29/2016"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 8507/29/2016"Cannot recognize the data for the selected pattern. The data may be corrupted." message appears on the LCD. What does it mean and how do I clear it?
- 8607/29/2016"Not enough available memory to save the pattern. Delete another pattern?" message appears on the LCD. What does it mean?
- 8707/29/2016"The carriage of the embroidery unit will move. Keep your hands etc. away from the carriage." message appears on the LCD. What does it mean?
- 8807/29/2016"The bobbin winder safety device has activated. Is the thread tangled?" message appears on the LCD. What does it mean?
- 8907/29/2016"Cannot change the configuration of the characters." message appears on the LCD. What does it mean?
- 9007/29/2016"Data volume is too large for this pattern." message appears on the LCD. What does it mean?
- 9107/29/2016"Check and rethread the upper thread." message appears on the LCD. What does it mean?
- 9207/29/2016"This pattern cannot be used." message appears on the LCD. What does it mean?
- 9303/20/2015Embroidery