FAQs & Troubleshooting
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140 Results
- 51I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 52Open the Control Panel (For Windows)
- 53How do I clear the message "Check Paper" from my Brother machine's LCD?
- 54In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 55The keys on the control panel do not respond.
- 56How can I improve poor print quality?
- 57How can I re-install the drivers?
- 58Configure and use PC-FAX (CUPS) (Linux)
- 59Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 60Check the firmware version.
- 61How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 62When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. (USB interface, cable)
- 63How do I set up an answering machine (TAD) to work on the same line as my Brother machine?
- 64Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 65How do I program the date and time?
- 66When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 67What does "COMM.ERROR" on the LCD display mean?
- 68I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 69I cannot receive a color fax.
- 70Vertical streaks appear in my copies.
- 71Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).
- 72When I print images, the quality is not good (Linux)
- 73Large characters are printed incorrectly. (Linux)
- 74When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 75Print command (cupswrapper) (Linux)
- 76To install the printer driver easily using a tool. (Linux)
- 77Why doesn't my Brother machine have a dial tone?
- 78Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 79Uninstall the drivers (Windows)
- 80I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 81I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 82Pre-Required Procedures (Linux)
- 83The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 84Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 85Clear the paper jam or printer jam.
- 86How can I clear the "INK EMPTY" message?
- 87Uninstall the drivers. (Mac OS X 10.5)
- 88What is Distinctive Ring and how do I program it?
- 89How do I clean the Scanner to improve the copy or fax quality?
- 90When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards?
- 91Why are my sent faxes always received with a black vertical line down the page?
- 92How can I clear the "PLS OPEN COVER" error message on LCD?
- 93Clear the message "Awaiting Redial"
- 94I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 95Where is the full User's Guide? I can't find enough information in the paper manual.
- 96When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine, part of the image is black. What can I do?
- 97The downloaded driver's name is different from my machine's name. (Linux)
- 98The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 99I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 100The driver installation finished successfully but I cannot print. (Linux)