FAQs & Troubleshooting
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184 Results
- 51I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 52How to delete the registry information and files related to the printer driver
- 53The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 54Attaching the Keyboard LCD Unit
- 55I cannot save a file downloaded from the Brother support website (For Windows)
- 56How to install the rechargeable Li-ion battery (optional)
- 57How do I reset network setting?
- 58The tape does not cut well.
- 59Why does this app ask me to allow the access to "Device internal storage", "Camera" or "Contacts"?
- 60Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 61(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 62How can I print using Portrait? (iPrint&Label)
- 63How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 64How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 65How to charge the rechargeable Li-ion battery
- 66P-touch Editor crashes when I open it on my Mac.
- 67When printing from an application, the application's "Collate" setting does not work correctly.
- 68Using the Printer Setting Tool (for Windows)
- 69Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 70I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 71The top and base layers of the laminated tape are misaligned.
- 72Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 73Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 74Can I register a program to the printer?
- 75Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 76The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 77How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 78How to open the Devices and Printers window
- 79Can I create numerically serialized tubes / labels?
- 80The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 81Changing your printer’s network settings (IP address, Subnet mask and Gateway) using the BRAdmin Light utility
- 82I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 83I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 84How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 85Using the Communication Settings (for Windows)
- 86How to insert a tape cassette
- 87How do I clean / maintain my printer?
- 88I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 89How to use Auto Power-Off Time
- 90Can I create a label with time&date? (iPrint&Label)
- 91How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 92Using the Device Settings (for Windows)
- 93Can I check the printer's usage log?
- 94The tape color is not recognized. I get the error message "Tape color not recognized" when I install a tape cassette in the printer.
- 95I cannot find the Brother machine on my wireless network connection. (iPrint&Label)
- 96The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 97What is the Label List? (P-touch Editor 5.x for Windows)
- 98Can my printer use TZ/TZe tapes?
- 99I cannot install the "Full Software Package" displayed in "Drivers&Editor Tool" on macOS 10.13/ 10.12.
- 100Can I change the barcode protocol inside the templates? (iPrint&Label)