FAQs & Troubleshooting
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304 Results
- 5110/24/2022Install a Certificate on Your Brother Machine
- 5210/20/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 5310/03/2022Send Scanned Data directly to your email address when the network security feature is enabled. (Active Directory® Authentication / LDAP Authentication / Secure Function Lock)
- 5409/27/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 5509/26/2022Configure Email Sending or Receiving Using Web Based Management
- 5609/21/2022Restrict the functions available on your Brother machine and the number of prints.
- 5709/13/2022Secure Print (Windows®)
- 5809/06/2022Print on Both Sides of the Paper (Macintosh)
- 5909/01/2022How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 6008/30/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 6108/22/2022Configure the Scan to Email Feature (Linux)
- 6208/16/2022Create or Delete Your Print Profile (Windows®)
- 6308/10/2022Print as a Booklet (Windows®)
- 6408/09/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 6508/03/2022Print as a Poster (Windows®)
- 6607/28/2022Update the Driver or Firmware for your Brother machine
- 6707/26/2022Configure and use the Scan Key Tool (Linux)
- 6807/19/2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 6907/13/2022Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 7006/30/2022Print the Network Configuration Report
- 7106/30/2022Check the Node Name of the Brother machine
- 7206/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 7306/20/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 7406/09/2022Access Web Based Management
- 7505/09/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 7605/02/2022Print on Both Sides of the Paper (Windows®)
- 7704/25/2022Where can I find my Brother machine's serial number?
- 7804/20/2022Uninstall the Brother Software and Drivers (Windows)
- 7904/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8004/07/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 8104/01/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 8204/01/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 8303/24/2022I cannot find some option in the Printing preferences. (For Windows)
- 8403/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 8503/17/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 8603/10/2022Drum !
- 8712/15/2021I cannot connect my machine to a Windows 11 computer via USB.
- 8811/15/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 8911/10/2021Open the Control Panel (For Windows)
- 9010/14/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 9110/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 9207/28/2021What is AirPrint?
- 9303/31/2021I cannot find some options in the Print dialog box (macOS 11 or later)
- 9403/19/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9503/02/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9602/03/2021Use Universal Print (Windows)
- 9701/08/2021How do I print since Google Cloud Print is discontinued?
- 9812/29/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 9912/24/2020Printing/ Scanning with the Cloud
- 10012/24/2020Printing/ Scanning with a mobile device